Christian Michel Dikanda Mulumba Mukendi
Gatineau,Quebec
Overview
15
15
years of professional experience
1
1
Certification
Work History
Interim Network Technician
Caritas Congo ASBL
CALL CENTER AGENT
GABRIEL PIZZA
01.2017
Technical equipment Sales
SOFITAM CONGO S.A.R.L (Democratic Republic of Congo)
01.2009
Assistant to The Minister’s Chief of Staff
Ministry of Scientific Research of The Democratic Republic of Congo
01.2014 - 01.2016
Parliamentary Assistant
The Parliament of The Democratic Republic of Congo
01.2011 - 01.2014
IT Network consultant
KINSHASA CITY HALL (Democratic Republic of Congo)
01.2006 - 01.2009
Sales representative
Congo chine telecom (Orange Telecom)
01.2005 - 01.2006
RECORDING TECHNICIAN
UPEC STUDIO (unité des programmes d’Educations Civiques)
01.2001 - 01.2002
Education
CISCO Certificate in CCNA Networks -
CISCO SYSTEMS, Inc
San Jose, CaliforniaDIPLOMA IN APPLIED COMPUTER SCIENCE -
ISTA (institut supérieur de techniques appliquées)
Kinshasa, DRC01.2010
ELECTRONIC ENGINEERING DIPLOMA -
ISTA (Institut supérieur de techniques appliquées)
Kinshasa, DRC01.2001
Languages
English
Professional Working
Certification
I certify on my honor that those given information’s listed above are truthful, sincere and accurate.
Profile And Accomplishment
Varied professional experience (5 Years in information technology, 4 years Administrative Assistant and 3 years in Marketing)
Increased the number of subscribers of cellular operating company in 2 months, passing from 100 000 to 500 000 subscribers when I implement a system of reimbursement by airtimes for phones paying on credit.
Boosted sales from 450 000$ to 2 000 000$
Reduced time spent for sending administrative documents, When I develop a network connecting municipal government and the City Hall. (RD Congo)
Led global team in developing hardware and software platform utilized enterprise – wide.
Increased orders by interacting with suppliers to create extended pricing and reduce dependence on quote lead times.
Created a website of the Ministry of Scientific Research of the DR Congo which allowed an interaction and good collaboration between the research centers of the country.
Strong team player who also works well independently Highly motivated and hardworking
Able to quickly integrate complex information and take decisions rapidly.
Strong understanding of TCP/IP, routing protocols, L2/L3 switches
Experience with security products firewalls, IPsec, IDS/IPS, Anti-Spam, virus scanning
Strong troubleshooting and problem solving skills
Extensive working knowledge of Windows, UNIX or Linux
Fluent in English and French
Timeline
CALL CENTER AGENT
GABRIEL PIZZA
01.2017
Assistant to The Minister’s Chief of Staff
Ministry of Scientific Research of The Democratic Republic of Congo
01.2014 - 01.2016
Parliamentary Assistant
The Parliament of The Democratic Republic of Congo
01.2011 - 01.2014
Technical equipment Sales
SOFITAM CONGO S.A.R.L (Democratic Republic of Congo)
01.2009
IT Network consultant
KINSHASA CITY HALL (Democratic Republic of Congo)
01.2006 - 01.2009
Sales representative
Congo chine telecom (Orange Telecom)
01.2005 - 01.2006
RECORDING TECHNICIAN
UPEC STUDIO (unité des programmes d’Educations Civiques)
01.2001 - 01.2002
Interim Network Technician
Caritas Congo ASBL
CISCO Certificate in CCNA Networks -
CISCO SYSTEMS, Inc
DIPLOMA IN APPLIED COMPUTER SCIENCE -
ISTA (institut supérieur de techniques appliquées)
ELECTRONIC ENGINEERING DIPLOMA -
ISTA (Institut supérieur de techniques appliquées)
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