Christian Mei Moredo
Westlock
Summary
Experienced in a fast-paced pharmacy environment, skilled in medication dispensing and patient interaction. Eager to transition into a new field to utilize strong organizational abilities and customer service expertise. Dedication to meticulous attention to detail and efficient operations in any professional setting. Thorough team contributor with strong organizational capabilities, successfully managing multiple projects at once with accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
6
6
years of professional experience
Work History
Pharmacy Assistant
Shoppers Drug Mart
07.2024 - Current
- Kept pharmacy counter and related areas clean, neat and organized.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
- Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
- Received deliveries of medication shipments, verifying contents against invoices while adhering to proper storage protocols.
- Received incoming supplies and stocked in correct locations.
- Assisted pharmacy staff with preparing medications and filling orders.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted in the training and mentoring of new pharmacy assistants, fostering a culture of continuous learning and professional development.
- Aided in the reduction of prescription errors by meticulously verifying patient information and medication details.
- Improved operational efficiency by assisting with routine administrative tasks such as filing, data entry, and report generation.
- Collaborated with healthcare professionals to provide seamless patient care, addressing inquiries regarding medications and dosages.
- Reduced waiting times for patients by implementing more efficient prescription filling process.
- Assisted customers in selecting over-the-counter medications and health care products.
- Completed cash register transactions by handling credit and cash payments using pharmacy register system.
- Re-stocked shelves with prescribed medications and health care products.
- Greeted customers at counter and provided excellent customer service.
Food Counter Attendant
Tim Hortons
01.2022 - 08.2024
- Prepared fresh and appetizing food items in accordance with established recipes and guidelines.
- Greeted customers with smile and provided helpful suggestions.
- Followed strict sanitation procedures to maintain a safe and hygienic foodservice environment.
- Displayed strong multitasking abilities while managing multiple orders simultaneously during busy periods without compromising quality or efficiency.
- Managed multiple tasks in high-volume environment.
- Maintained a clean and organized workspace, ensuring a positive experience for customers.
- Enhanced customer satisfaction by providing efficient and friendly service at the food counter.
- Processed sales transactions using POS system.
Cashier/Food Counter Attendant
Chung Chun Rice Hotdog
01.2022 - 01.2024
- Promoted special menu items, resulting in increased sales of featured dishes.
- Addressed guest complaints and resolved issues to promote satisfaction.
- Processed customer orders and accurately entered into order system.
- Collaborated with fellow team members to provide seamless service during peak hours.
- Handled cash transactions accurately, contributing to overall financial accountability.
- Monitored and replenished condiment stations to ensure availability for customers.
- Assisted in training new staff, ensuring they met service and quality standards.
Medical Technologist
Medical City
01.2021 - 01.2022
- Followed laboratory protocols for specimen processing, analysis, and results reporting.
- Analyzed laboratory findings to check accuracy of results.
- Assisted in the training and mentorship of new Medical Technologists, fostering a positive learning environment for skill development.
- Reduced turnaround time for test results by efficiently processing specimens and maintaining optimal instrument performance.
- Maintained strict adherence to safety protocols, minimizing the risk of infection or contamination in the laboratory environment.
- Operated, calibrated, and maintained sophisticated instruments and equipment to facilitate quality laboratory and patient care operations.
- Ensured accurate diagnoses with thorough quality control procedures and diligent recordkeeping.
- Maintained required laboratory supplies inventory, and verified viability of supplies prior to use.
- Identified patient and labeled specimens with correct information to protect patient from adverse errors.
- Performed daily quality control checks to ensure reliability of laboratory results.
- Played key role in laboratory accreditation process, ensuring compliance with all regulatory requirements.
- Completed comprehensive diagnostic testing of blood, urine and other body fluids.
- Collected and studied blood samples to determine number of cells, morphology, blood group and blood type.
- Prepared reports to document laboratory results and findings.
Medical Technologist Intern
Providence Hospital
01.2019 - 01.2020
- Demonstrated adaptability by cross-training in multiple departments within the clinical laboratory setting.
- Gained hands-on experience with advanced laboratory equipment such as spectrophotometers, microscopes, centrifuges, among others.
- Developed strong interpersonal skills while interacting with healthcare professionals across various disciplines during interdisciplinary meetings.
- Enhanced laboratory efficiency by performing routine and specialized tests on patient samples.
- Reduced turnaround times for critical test results by prioritizing urgent cases according to established guidelines.
- Played an active role in infection control efforts by adhering to proper specimen handling and disposal protocols, minimizing the risk of contamination.
- Enhanced knowledge of medical terminology, laboratory techniques, and diagnostic procedures through ongoing education and experience.
- Collaborated with fellow interns and medical technologists, ensuring smooth workflow within the lab.
- Followed laboratory protocols for specimen processing, analysis, and results reporting.
- Analyzed laboratory findings to check accuracy of results.
- Followed safety protocols and precautions for safe and hazard-free work environment.
Education
Chemical Technology -
Northern Alberta Institute of Technology
Edmonton, Alberta01.2024
Bachelor of Science - Medical Technology
Centro Escolar University
Manila01.2020
Skills
- Organizational Skills
- Customer Service Skills
- Laboratory and analysis skills
- Instrumental analysis skills
- Biochemistry
- Environment
- Food
- Industrial
- Oil, gas, and coal
- Communication and Teamwork Skills
- Computer Skills
- Answering customer questions
- Data entry
- Medication dispensing
- POS system operation
- Patient counseling
- Resolving complaints
- Computer savvy
- Pharmaceutical calculations
- Insurance billing
- Secure storage of medications
- Regulatory compliance
- Technical troubleshooting
- Customer relationship management
- Drug classification
Skills Obtained From Northern Alberta Institute Of Technology
Preparing reagents and calibration standards for accurate experimentation., Synthesizing, isolating, and purifying both organic and inorganic compounds., Conducting qualitative and quantitative analyses using wet chemical methods., Performing various analytical techniques such as spectroscopy, chromatography, potentiometry, coulometry, conductometry, and thermogravimetry., Conduct spectroscopic evaluations with UV-VIS, FTIR, AA, ICP, and NMR equipment., Conduct chromatographic tests using GC, GC-MS, LC-MS, HPLC, and FPLC equipment., Proficiency in isolating and analyzing proteins, DNA, and carbohydrates., Ability to analyze air and water samples for quality assessment., Competence in analyzing commercial food products to ensure safety and quality., Skill in performing bench-scale procedures for industrial unit operations and selected chemical processes., Capability in conducting product testing using ASTM and other industry-standard methods, specifically in the energy sector.
Other Skills Obtained From Previous Experience
Can communicate effectively with fellow workers and customers. A team player who knows how to collaborate and work with a positive attitude with fellow coworkers. Works with an open mind and is flexible to any changes made in the working environment., Has intermediate skills in the following computer software: Windows, MS Office Applications (Word, Excel, PowerPoint)
Certifications Licenses And Accomplishments
- Registered Medical Technologist, 2021, 0103525, Metro Manila, Philippines
- Certification for Phlebotomy, ON PROCESS, Edmonton, AB
Languages
English
Full Professional
Timeline
Pharmacy Assistant
Shoppers Drug Mart
07.2024 - Current
Food Counter Attendant
Tim Hortons
01.2022 - 08.2024
Cashier/Food Counter Attendant
Chung Chun Rice Hotdog
01.2022 - 01.2024
Medical Technologist
Medical City
01.2021 - 01.2022
Medical Technologist Intern
Providence Hospital
01.2019 - 01.2020
Chemical Technology -
Northern Alberta Institute of Technology
Bachelor of Science - Medical Technology
Centro Escolar University
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