Christian Mark Clemente
Riyadh,Saudi Arabia
Summary
Flexible and organized Restaurant manager with 14 years of experience facilitating busy restaurant environment operation. Customer-driven and highly coordinated managerial staff with collaborative mindset and team orientation. Conscious innovator with consistent focus enhancing employee workplace satisfaction.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Restaurant General Manager
Riyadh International Catering Corporationn
Riyadh, Saudi Arabia
10.2010 - Current
- Delegated work to staff, setting priorities and goals.
- Created weekly work schedules according to staffing needs.
- Established restaurant business plan by conferring with people in community to select food and beverage offerings.
- Prepared and led food service training programs to teach staff various tasks.
- Inspected dining areas regularly to maintain cleanliness and proper setup.
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
- Scheduled staff shifts and monitored labor costs.
- Promoted safe working conditions by monitoring safety procedures and equipment.
- Emphasized customer-focused approach, delivering local neighborhood restaurant environment centered on building customer loyalty.
- Managed accounts payable, accounts receivable and payroll.
Kitchen Supervisor
Shakey's Philippines
Makati CIty, Metro Manila Philippines
03.2007 - 10.2010
- Monitored kitchen area and staff to maintain overall safety and establish proper food handling techniques.
- Trained new employees on proper cooking techniques, recipes and food preparation methods.
- Implemented strategies for improving efficiency in the kitchen while minimizing waste.
- Managed kitchen staff team and assigned tasks for various stages of food production.
- Delegated work to staff, setting priorities and goals.
- Analyzed financial data related to kitchen operations including labor costs, revenue.
- Investigated and resolved complaints regarding food quality, service or accommodations.
- Oversaw food preparation, production and presentation according to quality standards.
Kitchen Supervisor
Kenny Rogers Philippines
Taguig City, Manila, Philippines
02.2006 - 01.2007
- Worked closely with front-of-house personnel during peak hours ensuring customer satisfaction.
- Delegated tasks for kitchen employees and developed staff teams to streamline food preparation procedures.
- Coached staff on strategies to enhance performance and improve customer relations.
- Distributed food to service staff for prompt delivery to customers.
- Used proper cleaning supplies and methods to disinfect counters where raw meat, poultry, fish and eggs had been prepared.
- Monitored inventory levels of ingredients, supplies and equipment.
- Monitored kitchen area and staff to maintain overall safety and establish proper food handling techniques.
- Trained new employees on proper cooking techniques, recipes and food preparation methods.
- Performed regular inspections of storage areas, coolers, freezers, ovens.
Education
Graduate Certificate - Hotel And Restaurant Technology
PANGASINAN SCHOOL OF ARTS AND TRADE
LINGAYEN, PANGASINAN PHILIPPINES05-2004
High School Diploma -
SUAL NATIONAL HIGH SCHOOL
SUAL PANGASINAN PHILIPPINES05-2003
Skills
- Customer Engagement
- Purchasing
- Business Management
- Talent Development
- POS System Knowledge
- Staff Scheduling
- Labor Management
- Food Safety
- Order Management
- Facility Maintenance
- Inventory Management
Certification
- Leading great Restaurant (Bridge Program) Mcdonald's Riyadh Saudi Arabia - August 27, 2023
- McDonald's Business Acumen, Mcdonald's Riyadh - March 15-16,2020
- Business Leadership Practice, UAE, Dubai - April 18-22, 2021
- Restaurant Leadership Practice, UAE Dubai - December 2017
- Development Leader in ME McDonald's Riyadh - September 17, 2014
- Effective management Practice, Macdonald's Riyadh KSA - September 14, 2013
- Advance Shift management, McDonald's Riyadh KSA - March 12, 2013
- Shift Management Excellence, McDonald's Riyadh KSA - January 05, 2013
Accomplishments
- 2019 sales Building Plan Target Achiever - February 09, 2020
References
References available upon request.
Timeline
Restaurant General Manager
Riyadh International Catering Corporationn
10.2010 - Current
Kitchen Supervisor
Shakey's Philippines
03.2007 - 10.2010
Kitchen Supervisor
Kenny Rogers Philippines
02.2006 - 01.2007
Graduate Certificate - Hotel And Restaurant Technology
PANGASINAN SCHOOL OF ARTS AND TRADE
High School Diploma -
SUAL NATIONAL HIGH SCHOOL
- Leading great Restaurant (Bridge Program) Mcdonald's Riyadh Saudi Arabia - August 27, 2023
- McDonald's Business Acumen, Mcdonald's Riyadh - March 15-16,2020
- Business Leadership Practice, UAE, Dubai - April 18-22, 2021
- Restaurant Leadership Practice, UAE Dubai - December 2017
- Development Leader in ME McDonald's Riyadh - September 17, 2014
- Effective management Practice, Macdonald's Riyadh KSA - September 14, 2013
- Advance Shift management, McDonald's Riyadh KSA - March 12, 2013
- Shift Management Excellence, McDonald's Riyadh KSA - January 05, 2013
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