Christian Jay Lara
148 Jones Crescent Red Deer,AB
Summary
Dynamic data, lead, and CRM/data management professional with a proven track record of developing and implementing data strategies that enhance governance, quality, and optimization. Expertise in leading cross-functional teams to drive business transformation initiatives while ensuring data integrity and quality. Skilled at translating complex business requirements into actionable data solutions that support organizational goals and foster growth. Committed to leveraging data-driven insights to empower decision-making and enhance overall business performance.
Overview
1
1
Language
1
1
Certification
7
7
years of professional experience
Work History
Data Management Team Lead
Leadify
Varsity Lakes, Queensland, Australia
10.2023 - Current
- Managed daily team workflows to support consistent service delivery and accurate task completion.
- Coordinated coaching of team members on procedures, quality standards, and performance expectations to support operational consistency.
- Defined data management policies and procedures covering data collection standards, storage maintenance requirements, and utilization guidelines.
- Performs spot checks and contract review process reviews to ensure data accuracy; oversees CRM integrations for upcoming clients to support end-to-end functionality.
Food Service Supervisor
Chubby Red Deer LTD O/a A&W Restaurant
A&W Canada, Southpointe Common, 197 50 Ave, Red De
01.2024 - Current
- Supervise, co-ordinate and schedule the activities of staff who prepare, portion, and serve food
- Prepare food order summaries for cooks from customers
- Establish methods to meet work schedules
- Maintain records of stock, sales and wastage
- Train staff in job duties, and sanitation and safety procedures supervise and check assembly of regular and special diet trays for customer
- Employment gap from July 2022 to January 2024 (Unemployed)
Quality Assurance Specialist
Leadify
Varsity Lakes, Queensland, Australia
02.2023 - 10.2023
- Managed lead and service quality to support client satisfaction against established standards.
- Assessed end-to-end lead processes or services for defects, deviations, and inconsistencies, then initiated corrective actions to resolve identified issues.
Food & Beverage Supervisor
CAC Hotel Management, INC.
Bohol, Philippines
06.2019 - 07.2022
- Plan, supervise and control various operation while working closely and supporting the Food and Beverage Manager
- Anticipate guest’s needs and respond promptly to resolve complains ensuring guest satisfaction
- Maintain knowledge and ensure compliance with colleagues of the departmental policies and standard service procedures
- Inspect Food and Beverage product preparation to ensure that top quality products are always served.
Education
Bachelor of Science - Hotel & Restaurant Management
University of San Carlos
Cebu City, Philippines01-2018
Skills
- Solid Written and Verbal Communicator
- Excellent at Point of Sale System (POS)
- Team Oriented
- Food Safety Management
- Data Team Leadership, Coaching & Mentoring
- Data Roadmaps & Transformation Programs
- KPI, Metrics & Data-Driven Decision Making
- Business Intelligence & Data Analytics
- CRM Performance & KPI Management
Languages
English
Full Professional
Certification
HOUSEKEEPING NC II, FOOD AND BEVERAGE NC II, HOUSEKEEPING TRAINING CERTIFICATION (USA)
Personal Information
- Date of Birth: 1996-12-09
- Nationality: Filipino
- Marital Status: Single
- ID Type: Passport Number
- ID Number: P9823755A
Timeline
Food Service Supervisor
Chubby Red Deer LTD O/a A&W Restaurant
01.2024 - Current
Data Management Team Lead
Leadify
10.2023 - Current
Quality Assurance Specialist
Leadify
02.2023 - 10.2023
Food & Beverage Supervisor
CAC Hotel Management, INC.
06.2019 - 07.2022
Bachelor of Science - Hotel & Restaurant Management
University of San Carlos