Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Christian Archie Morales

Ottawa,ON

Summary

Dynamic leader with a proven track record at McDonald’s Philippines, adept in Operations Management and Staff Leadership. Excelled in enhancing food safety compliance, driving team development, and achieving sales targets. Skilled in fostering high sanitation standards and customer service excellence, contributing to significant performance improvements.

Overview

8
8
years of professional experience

Work History

Food Service Supervisor

McDonald’s
02.2024 - Current

•Responsible for Daily Inventory

•Managing Crew labor during shift

•Creates and plan for crew schedules

•Performs Daily and Planned Maintenance•Ensures Food Safety and Steritech walkthrough

•Hitting Sales Target and Achieving outstanding Quality, Service and Store Cleanliness

•Running the shift

•Managing stocks and inventory

Training Supervisor

RMHS Collection
02.2022 - 02.2024

•Facilitates New Hire Training, Refreshers and Up training classes to existing employees when needed;

•Train, coach and mentor Trainees' performance using approved metrics and guidelines;

•Establish clear roles, directions, responsibilities, and performance requirements for Trainees;

•Lead by example to both directly and indirectly motivate and generate enthusiasm among Trainees;

•Participate in and / or contribute in identifying

training and quality opportunities and work with cross- functional teams to drive performance

improvement;

•Provide flexible learning and assessment strategies

which will meet the learning needs of a range of students;

•Prepare training reports for submission to Training Manager for review within 24 hours of completion of

a training session;

•Create Training Materials focused to improve on Agent opportunities for submission to Training Manager for review when needed;

•Facilitate Training Initiatives and track Agent attendance and performance when needed;

Restaurant General Manager

McDonald’s Philippines
06.2016 - 02.2022

•Responsible for Crews and Managers Development.

•Manages Food Cost and Paper Cost

•Evaluate a and creates store Profit-and Loss

Statement

•Identify Sales and Guest trend for effective strategic planning in Inventory, People

Management and Staffing

•Communicate internal communications to

assistant managers and crews

•Responsible for proper and effective execution of

the McDonald's Operating Systems

Education

Bachelor Of Science - Business Administration

Don Honorio Ventura Technological State University
Pampanga, Philippines
04.2016

Skills

  • Staff Supervision
  • Kitchen staff coordination
  • Staff Leadership
  • Food Preparation
  • Food Safety Compliance
  • Employee Development
  • Sanitation Standards
  • Health regulations
  • Customer Service
  • Operations Management

Languages

English
Professional Working

Timeline

Food Service Supervisor

McDonald’s
02.2024 - Current

Training Supervisor

RMHS Collection
02.2022 - 02.2024

Restaurant General Manager

McDonald’s Philippines
06.2016 - 02.2022

Bachelor Of Science - Business Administration

Don Honorio Ventura Technological State University
Christian Archie Morales