
Dynamic leader with a proven track record at McDonald’s Philippines, adept in Operations Management and Staff Leadership. Excelled in enhancing food safety compliance, driving team development, and achieving sales targets. Skilled in fostering high sanitation standards and customer service excellence, contributing to significant performance improvements.
•Responsible for Daily Inventory
•Managing Crew labor during shift
•Creates and plan for crew schedules
•Performs Daily and Planned Maintenance•Ensures Food Safety and Steritech walkthrough
•Hitting Sales Target and Achieving outstanding Quality, Service and Store Cleanliness
•Running the shift
•Managing stocks and inventory
•Facilitates New Hire Training, Refreshers and Up training classes to existing employees when needed;
•Train, coach and mentor Trainees' performance using approved metrics and guidelines;
•Establish clear roles, directions, responsibilities, and performance requirements for Trainees;
•Lead by example to both directly and indirectly motivate and generate enthusiasm among Trainees;
•Participate in and / or contribute in identifying
training and quality opportunities and work with cross- functional teams to drive performance
improvement;
•Provide flexible learning and assessment strategies
which will meet the learning needs of a range of students;
•Prepare training reports for submission to Training Manager for review within 24 hours of completion of
a training session;
•Create Training Materials focused to improve on Agent opportunities for submission to Training Manager for review when needed;
•Facilitate Training Initiatives and track Agent attendance and performance when needed;
•Responsible for Crews and Managers Development.
•Manages Food Cost and Paper Cost
•Evaluate a and creates store Profit-and Loss
Statement
•Identify Sales and Guest trend for effective strategic planning in Inventory, People
Management and Staffing
•Communicate internal communications to
assistant managers and crews
•Responsible for proper and effective execution of
the McDonald's Operating Systems