Christian Angelo Palomo

• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
• Streamlined call center processes for improved efficiency and reduced wait times.
• Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
• Developed strong product knowledge to provide informed recommendations based on individual customer needs.
• Exceeded performance metrics consistently, earning recognition as a top performer within the team.

• Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
• Streamlined call center processes for improved efficiency and reduced wait times.
• Developed strong product knowledge to provide informed recommendations based on individual customer needs.
• Collaborated with team members to develop best practices for consistent customer service delivery.

• A seafarer's job involves operating and maintaining ships. Responsibilities include navigation, steering, engine operation, equipment maintenance, communication with the crew and authorities, adherence to safety protocols, handling emergencies, and ensuring compliance with maritime regulations. Seafarers often work in a team, managing shipboard tasks during voyages and port operations.

A seafarer's job involves operating and maintaining ships. Responsibilities include navigation, steering, engine operation, equipment maintenance, communication with the crew and authorities, adherence to safety protocols, handling emergencies, and ensuring compliance with maritime regulations. Seafarers often work in a team, managing shipboard tasks during voyages and port operations.

• Enhanced customer satisfaction by providing efficient and professional front desk services.
• Streamlined office operations for improved productivity with effective organization and communication skills.
• Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
• Increased guest retention by maintaining a welcoming and organized reception area.
• Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.

A seafarer's job involves operating and maintaining ships. Responsibilities include navigation, steering, engine operation, equipment maintenance, communication with the crew and authorities, adherence to safety protocols, handling emergencies, and ensuring compliance with maritime regulations. Seafarers often work in a team, managing shipboard tasks during voyages and port operations.

A seafarer's job involves operating and maintaining ships. Responsibilities include navigation, steering, engine operation, equipment maintenance, communication with the crew and authorities, adherence to safety protocols, handling emergencies, and ensuring compliance with maritime regulations. Seafarers often work in a team, managing shipboard tasks during voyages and port operations.

A seafarer's job involves operating and maintaining ships. Responsibilities include navigation, steering, engine operation, equipment maintenance, communication with the crew and authorities, adherence to safety protocols, handling emergencies, and ensuring compliance with maritime regulations. Seafarers often work in a team, managing shipboard tasks during voyages and port operations.