Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
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Christianah Ashaolu

Christianah Ashaolu

Administrative Assistant
Caledon,ON

Summary

Versatile and client-focused professional with strong communication and digital literacy skills. Experienced with managing service teams to deliver top-tier customer satisfaction. Utilizes effective leadership to address and resolve service issues promptly. Knowledge of best practices in service operations ensures consistent, high-quality outcomes.

Overview

5
5
years of professional experience
1
1
Language

Work History

Recovery Support Worker (Service Leader)

Intrinsic Care Group
03.2023 - 05.2025
  • Demonstrated confident communication skills to effectively assist clients with their needs
  • Coordinated schedules for a team of over 15 staff, ensuring 100% shift coverage over a 12-month period.
  • Provided leadership in organizing schedules and facilitating communication within the team.
  • Collaborated with healthcare teams to develop and implement care plans that meet the highest standards.
  • Maintained accurate and confidential records of care provided, contributing to case reviews.
  • Engaged in customer facing interactions, ensuring a positive experience for all clients.
  • Leveraged administrative skills to organize schedules, coordinate meetings, and maintain accurate records for the team

Family Support Worker

Focus Finding Limited
12.2022 - 03.2023
  • Developed support plans for 12+ families, with 80% achieving improved stability within three months.
  • Improved case documentation accuracy by 25% through consistent record-keeping, managed scheduling and communication using MS Office tools to support operations.
  • Demonstrated excellent interpersonal skills in handling clients complaints and ensuring satisfactory resolutions
  • Assisted with community outreach initiatives, managing communication and participant engagement
  • Demonstrated intuitive understanding of clients needs to deliver exceptional service
  • Offered reliable administrative support, contributing to seamless daily workflow and task completion.

Project Manager

Showmeg International Limited
07.2020 - 10.2022
  • Handle requests for records release under government access to information and privacy laws in accordance with service level agreements
  • Applied resourceful strategies to manage customer interactions and exceed the service expectations.
  • Maintain inventory and financial services controls and assist in the creation of the operational budget.
  • Managed customer documentation and correspondence, utilizing effective filing systems
  • Focused on delivering exceptional customer experience in all interactions.
  • Provided accurate information to customers regarding products and services, adhering to regulatory requirements.
  • Utilized social media to provide support and gather feedback, enhancing the overall customer experience.
  • Gathered and organized research information for departmental reports and presentations.

Education

Level 1, 2, 3 - Health, Safety, and Environment

12.2019

B.Sc. - Earth Science

12.2018

Skills

Office Administration

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Recovery Support Worker (Service Leader)

Intrinsic Care Group
03.2023 - 05.2025

Family Support Worker

Focus Finding Limited
12.2022 - 03.2023

Project Manager

Showmeg International Limited
07.2020 - 10.2022

B.Sc. - Earth Science

Level 1, 2, 3 - Health, Safety, and Environment

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Christianah AshaoluAdministrative Assistant