CHRISTIANAH AGUNBIADEIDOWU
Winnipeg,Canada
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
18
18
years of professional experience
Work History
Customer Service Representative
Cyreva Technology
04.2023 - 04.2024
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Sales representative
Crown Stores
10.2010 - 03.2023
- Provided friendly and efficient customer service, greeting clients with warmth and professionalism
- Utilized effective sales strategies, market analysis and product presentations to drive revenue growth
- Demonstrated strong sales skills, achieving and exceeding sales targets
- Provided exceptional customer service, ensuring customer satisfaction and loyalty
- Built and maintained positive relationship with clients, identifying opportunities
- Attends staff meeting to discuss sales matters.
Assistant Sales representative
PMP MENS OUTFIT
12.2005 - 08.2009
- I provide customers more information about the product
- I managed relationship with customers
- I packaged ordered goods and made them ready to be delivered before deadline
- Serves customers by selling products and meeting customer’s needs
- Organized daily work schedule to call on existing potential sales outlets and other trade factors.
Education
FEDERAL UNIVERSITY OF TECHNOLOGY AKURE
OSUN STATE COLLEGE OF TECHNOLOGY, ESA- OKE
OSUN STATE COLLEGE OF TECHNOLOGY ESA-OKE
ERE- IJESHA COMMUNITY GRAMMAR SCHOOL
ST STEPHEN PRIMARY SCHOOL
M.SC IN HOUSING -
UNIVERSITY OF IBADAN
01.2021
PROFESSIONAL EXAMINATION (PPE)
01.2016
AYE-OJA COMMUNITY GRAMMAR SCHOOL
01.2009
Skills
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Data Entry
- Customer Relations
- Problem Resolution
References
REFERENCES AVAILABLE UPON REQUEST
Languages
English
Native or Bilingual
Timeline
Customer Service Representative
Cyreva Technology
04.2023 - 04.2024
Sales representative
Crown Stores
10.2010 - 03.2023
Assistant Sales representative
PMP MENS OUTFIT
12.2005 - 08.2009
FEDERAL UNIVERSITY OF TECHNOLOGY AKURE
OSUN STATE COLLEGE OF TECHNOLOGY, ESA- OKE
OSUN STATE COLLEGE OF TECHNOLOGY ESA-OKE
ERE- IJESHA COMMUNITY GRAMMAR SCHOOL
ST STEPHEN PRIMARY SCHOOL
M.SC IN HOUSING -
UNIVERSITY OF IBADAN
PROFESSIONAL EXAMINATION (PPE)
AYE-OJA COMMUNITY GRAMMAR SCHOOL
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