Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Christiana Agyakwaa Asare-Budu

Pierrefonds,Canada

Summary

Compassionate and service-oriented professional with a strong foundation in home care, customer experience, and sales support. Recognized for delivering empathetic care, efficiently resolving client concerns, and providing technical and administrative support in fast-paced environments. Skilled at managing customer relationships, executing surveys, and utilizing digital tools to enhance satisfaction and service quality.

Overview

10
10
years of professional experience
1
1
Certification

Work History

HOME CARE ASSISTANT

Premier Homecare
Pierrefonds, Canada
08.2024 - Current
  • Maintained accurate records of services provided and medications administered.
  • Organized daily activities for clients.
  • Reported changes in client's condition.
  • Implemented infection control procedures.
  • Assisted with personal care tasks.

SURVEY SERVICE REPRESENTATIVE

Access Research
QC, Canada
05.2024 - 06.2024
  • Utilized active listening techniques.
  • Performed administrative duties.
  • Assisted customers in navigating systems.

ADMINISTRATIVE ASSISTANT

Ministry of Trade and Industry
Accra, Ghana
08.2021 - 02.2024
  • Maintained files and confidential records.
  • Answered calls and directed inquiries.
  • Supported management with scheduling and records.
  • Prepared presentations.
  • Entered and maintained data.

HOME CARE ASSISTANT

Private Homecare
, Ghana
01.2022 - 01.2023
  • Assisted clients with daily activities.
  • Provided companionship.
  • Maintained hygiene and safety.
  • Observed and reported changes.

JUNIOR HUMAN RESOURCE REPRESENTATIVE / SALES & INVENTORY ASSOCIATE

Divine Providence Mothercare
Koforidua, Ghana
01.2016 - 01.2021
  • Customer service and sales support.
  • Resolved customer issues.
  • Trained new employees.
  • Generated reports.
  • Managed staff and inventory records.

Education

Bachelor of Science - Biological Sciences

University of Ghana

Diploma in Nursing Assistant Fundamentals and Patient Care -

Allison

Skills

  • Home Care & Elderly Support
  • Customer Experience Management
  • Call Center Systems
  • Emailing
  • Microsoft Software
  • Data Entry and Documentation

Certification

  • Foundation for Assisting in Homecare
  • Medical Office Administration
  • First Aid

Languages

Fluent

Timeline

HOME CARE ASSISTANT

Premier Homecare
08.2024 - Current

SURVEY SERVICE REPRESENTATIVE

Access Research
05.2024 - 06.2024

HOME CARE ASSISTANT

Private Homecare
01.2022 - 01.2023

ADMINISTRATIVE ASSISTANT

Ministry of Trade and Industry
08.2021 - 02.2024

JUNIOR HUMAN RESOURCE REPRESENTATIVE / SALES & INVENTORY ASSOCIATE

Divine Providence Mothercare
01.2016 - 01.2021

Bachelor of Science - Biological Sciences

University of Ghana

Diploma in Nursing Assistant Fundamentals and Patient Care -

Allison
Christiana Agyakwaa Asare-Budu