Christiana Shinohoritis
Scarborough,ON
Summary
Achieved timely project completions by cultivating a reliable and punctual team environment. Drove successful results through unwavering dedication to teamwork and a strong work ethic. Elevated operational performance by consistently applying focus and attention to detail in high-pressure situations.
Overview
18
18
years of professional experience
Work History
Intake Worker
Department of Greek Community of Social Services
- Handled United way grant, New Horizons and the Trillium Foundation completed and.forwarded grants.for the Elders Day Program as well completing and granted two grants for upgrading and making it accessible.
- March of Dimes applications for home.modifications
- Referred.people.in need to various services
- Assisted people with various government applications and translation.
- Home.visitation to.people.with various barriers and referred various.programs and assistance.
Dispatcher
Canadian Locators
Markham, ON
01.2013 - 01.2013
Administrative Assistant / Intake Coordinator
Greek Community of Toronto
Toronto, ON
01.2002 - 01.2012
- Church Administrative,/ Intake worker.
- Ordering supplies, booking church, funeral and weddings, completing all.the necessary documents required for each service, weekly revenue and bank deposit.
- Duties of a Church Secretary
- As a church secretary I was the smooth operation of the church. handled the administrative responsibilities and provided a wide range of support to the pastor and his staff. I was the first person visitors and newcomers come across at the church, whether by phone or in-person, and was essential to the church's public image and outreach. My Strong qualifications for occupying this position are discretion, a positive attitude, strong problem-solving abilities and excellent interpersonal skills.
- Key Qualities
- Responsible as a church secretary for dealing with frequently sensitive information about church and community members. Empathy and discretion were key qualities as a church secretary, since I was often privy to congregation members' marital, financial or health concerns. handled requests from people, both within and outside the church for financial, counseling and emergency support, and had to therefore remain current about locally available resources.
- Administrative Duties strong word processing skills and computer knowledge, excellent communications skills and familiarity with office equipment such as copiers, Microsoft Office
Administrative Assistant / Reception
Dr. Joanne Vavougios
Toronto, ON
01.2002 - 01.2004
- Service Delivery Support (contract), Human Resources Development Canada - Toronto, ON 2001
Administrative Assistant (contract)
Greek Community of Toronto
Toronto, ON
01.2000 - 01.2001
Intake Coordinator
St. Paul L'Amoreaux Residence
Scarborough, ON
01.1999 - 01.2000
Intake Counsellor
Eva's Shelter for Homeless Youth
Toronto, ON
01.1995 - 01.1996
Education
High School Diploma -
Overlea S.H
East York, ONSkills
Led development and execution of grant proposals leveraging extensive Microsoft Office expertise Managed customer service operations, optimizing telephone communication and client engagement strategies Directed social networking initiatives to enhance organizational presence Oversaw research projects to inform strategic decisions
Championed initiatives to foster a culture of professionalism and ethical standards across departments Oversaw compliance with ethical guidelines to enhance organizational integrity Mentored team members on best practices in professional conduct and ethics
Executed timely follow-up communications to ensure project alignment and satisfaction
Fostered an environment of cross-cultural sensitivity to support diverse perspectives and inclusivity
Performed detailed evaluations of client requirements to enhance service delivery
Enhanced clinic efficiency through effective management of patient scheduling, resulting in smoother daily operations
Coordinated scheduling of appointments to enhance client engagement and service delivery
Coordinated appointment scheduling to ensure efficient use of resources and maintain client satisfaction
Oversaw multi-line phone systems to enhance organizational communication efficiency Coordinated with IT teams to implement system upgrades and resolve connectivity issues Trained staff on effective use of phone systems to improve productivity
Maintained confidentiality standards to protect sensitive information and uphold trust
Led team initiatives to enhance collaboration and streamline workflows Coordinated efforts among team members to align objectives and optimize performance Facilitated communication channels to maintain project momentum and accountability
Applied analytical skills to identify and resolve complex issues, ensuring seamless workflow
Implemented effective time management strategies to streamline workflow and meet deadlines
Ensured accuracy and precision in deliverables to uphold quality standards
Utilized critical thinking to develop effective solutions for operational challenges
Oversaw coordination of various projects to enhance operational efficiency Led team efforts in balancing competing priorities to achieve strategic goals Fostered a collaborative environment to streamline task execution and improve outcomes
Implemented strategies to enhance system reliability, supporting seamless operations
Utilized strong communication abilities to enhance team interactions and project outcomes
Enhanced team collaboration by employing active listening to understand diverse perspectives
Implemented communication protocols to ensure clarity and understanding among stakeholders
Championed effective communication strategies to enhance team collaboration and project outcomes Led initiatives to improve written documentation standards across departments Fostered an environment of open dialogue to drive project success
Facilitated informed decision-making to drive project success and align with organizational goals
Fostered connections with stakeholders to support organizational objectives
Developed and maintained detailed documentation to support operational efficiency
Facilitated client needs assessments to enhance service delivery and client satisfaction
Facilitated client advocacy efforts to ensure client needs and concerns are addressed effectively
Harnessed intrinsic motivation to achieve goals and enhance productivity
Managed comprehensive client record-keeping processes to support efficient operations and enhance client service
Developed and executed behavioral management plans to foster a positive learning environment
Leveraged interpersonal skills to enhance team dynamics and support project objectives
Mediated disputes among team members to foster a harmonious work environment
Developed and implemented strategic goal-setting frameworks to enhance team performance
Performed detailed risk assessments to enhance organizational safety and compliance
Implemented effective time management strategies to ensure timely project completion
Established and enforced confidentiality protocols to protect client data and maintain trust
Developed written communication strategies to enhance stakeholder engagement
Languages
Perfectly fluent in both English and Greek
English
Full Professional
Affiliations
- Parent council - chair Sir Winfred Laurier Collegiate
- September 2019 to Present
- Parent council chair: awareness of various school issues, Writing and completing a yearly Grant attending TDSB meetings, involved in the local community organizations, booking guest speakers for our meetings, attending meetings With the school trustee and parent advisory committee.
Additional Information
Skills and knowledge in Grant proposal writing. Grants were completed by my me and granted from the New Horizons program for seniors Day Program and from the Trillium Foundation for repairs and accessibility of the Adult Day Program facility of the Greek Community of Toronto.
Accomplishments
- Achieved Result by completing Task with accuracy and efficiency.
Timeline
Dispatcher
Canadian Locators
01.2013 - 01.2013
Administrative Assistant / Intake Coordinator
Greek Community of Toronto
01.2002 - 01.2012
Administrative Assistant / Reception
Dr. Joanne Vavougios
01.2002 - 01.2004
Administrative Assistant (contract)
Greek Community of Toronto
01.2000 - 01.2001
Intake Coordinator
St. Paul L'Amoreaux Residence
01.1999 - 01.2000
Intake Counsellor
Eva's Shelter for Homeless Youth
01.1995 - 01.1996
Intake Worker
Department of Greek Community of Social Services
High School Diploma -
Overlea S.H