CHRISTIAN A. MAC INTOSH
Mississauga,ON
Summary
Law enforcement professional with over 20 years of experience in immigration enforcement and border security. Expertise in strategic investigations, personnel training, and high-impact action plan implementation. Strong decision-making and leadership skills focused on operational excellence and regulatory compliance. Proven ability to enhance employee performance and drive organizational success through innovative process management and team building.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Enforcement Supervisor
Canada Border Service Agency
04.2022 - Current
- Led cross-functional teams across various business lines, ensuring optimal performance and adherence to regulations.
- Streamlined training for new staff by developing effective onboarding programs aligned with agency standards.
- Managed operational functions, including personnel management and coordination of $1.2 million budget.
- Enhanced resource optimization to guarantee ongoing operational readiness.
Enforcement Officer
Canada Border Service Agency
05.2005 - 04.2022
- Successfully managed 250 Federal Offenders, consistently meeting targets in removal and compliance processes.
- Executed over 120 international escort removals while upholding rigorous security standards.
- Provided training in interview techniques and fraudulent document detection to improve agency operations.
Education
Law and Security Administration - Law Enforcement and Public Policy
Sheridan College of Applied Arts And Sciences
Oakville, ON05.1996
Skills
- Strategic Decision Making
- Empathetic Leadership
- Innovation in Program Development
- Operational Management
- Cross-Functional Team Coordination
- Financial & Data Analysis
- Regulatory Compliance & Risk Management
- Stakeholder Engagement & Communication
- Project & Change Management
Certification
- Influencing: Storytelling, Change Management, and Governance, McQuarie University, Leadership, Organizational Transformation, Governance Frameworks.
- Leading People and Teams Specialization, University of Michigan, Talent Management, Team Development, Leadership Strategies.
- National Trainer - Interview Skills, Canada Border Services Agency, Certified in Interview Skills and Conflict Resolution, authorized to certify regional trainers.
Affiliations
- Minor Hockey Coach and Volunteer (MHL and GTHL) 2009 - 2020
- Volunteer - Mississauga Huskies Football 2023 - 2024
Timeline
Enforcement Supervisor
Canada Border Service Agency
04.2022 - Current
Enforcement Officer
Canada Border Service Agency
05.2005 - 04.2022
Law and Security Administration - Law Enforcement and Public Policy
Sheridan College of Applied Arts And Sciences
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