Summary
Overview
Work History
Education
Skills
Timeline
SalesManager

Christiana 4378089635 Baah

Mississauga,ON

Summary

Dynamic professional with a proven track record in customer service and teamwork, demonstrated at Holt Renfrew. Excelled in building customer loyalty and managing transactions with utmost accuracy. Skilled in problem-solving and multi-tasking, adept at fostering positive relationships and ensuring operational excellence. Achieved significant improvements in customer satisfaction and team collaboration.

Overview

3
3
years of professional experience

Work History

Sales Associate

Holt Renfrew
06.2023 - 05.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Engaged with customers to build rapport and loyalty.

Cashier

ECOWAS Hotel
08.2022 - 03.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Tearcher

Great Lamprey Mills Secondary School
01.2021 - 04.2022
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
  • Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
  • Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
  • Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Graded and evaluated student assignments, papers, and course work.
  • Planned and implemented integrated lessons to meet national standards.
  • Mentored new teachers, sharing best practices and providing guidance to help them adapt to their new roles successfully.
  • Registered student progress and attendance on database to enable tracking history and maintain accurate records.

Education

Diploma - Accounting/Bookkeeping

Kwame Nkurmah University of Science And Technology
Ghana
08.2020

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Multi-tasking strength
  • Problem-Solving
  • Excellent people skills
  • Reliable and punctual

Timeline

Sales Associate

Holt Renfrew
06.2023 - 05.2024

Cashier

ECOWAS Hotel
08.2022 - 03.2023

Tearcher

Great Lamprey Mills Secondary School
01.2021 - 04.2022

Diploma - Accounting/Bookkeeping

Kwame Nkurmah University of Science And Technology

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Christiana 4378089635 Baah