Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and a strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
9
9
years of professional experience
Work History
Retail Sales Associate
Aquarium of the Pacific
04.2022 - Current
Provided sales and customer service support for hundreds of customers a day
Assisted with sales operations, floor stock, and general cleaning for workplace
Reported directly to supervisor regarding emerging issues to secure approval and ensure ongoing safety for customers and fellow associates
Collaborated with team members to ensure streamlined operations during busy seasons
Helped customers complete purchases, locate items, and join reward programs.
Answered questions about store policies and addressed customer concerns.
Sales Advisor
Best Buy
11.2021 - 01.2022
Provided sales and customer service support for an average of 50+ customers per day
Assisted with fulfilling pre-ordered products and loading heavy products onto the vehicles of the customers who ordered them
Ensured adherence to ongoing changes and policies in accordance with the COVID-19 pandemic
Reported directly to Supervisor regarding emerging issues to secure approvals
Collaborated with team members to ensure streamlined operations during the busy during holiday season
Property Management Assistant
J & A Property Management
06.2016 - 10.2021
Assisted with daily property management operations, with a focus on residential and multiunit properties
Assisted with tenant improvements, move ins/outs, expansions to ensure tenant retention
Facilitated tenant requests for engineering, security, janitorial services, etc., and prepared work orders
Reporting to owners and management teams on a daily basis to ensure streamlined communication
Transported and installed various household appliances including sink garbage disposal, air conditioners, water heaters, toilets, and refrigerators
Education
Bachelor of Arts - Humanities
University of Oregon
01.2021
Skills
Strategic Planning
Project Coordination
Sales
Customer Service
Detail-Oriented
Team Leader
Problem Solving
Resilient and Adaptable
Analytical
Money handling
Microsoft Office
Teamwork and collaboration
Google Suite
Problem-solving
Social Media
Mac
PC
Beginner American Sign Language
Skillsandqualifications
Strategic Planning, Collaboration, Time Management, Project Coordination, Sales, Customer Service, Detail-Oriented, Team Leader, Problem Solver, Multitasker, Resilient and Adaptable, Self-Starter, Analytical, Microsoft Office (Word, Excel, PowerPoint), Google Suite, Social Media, Mac, PC, Beginner American Sign Language
Leadershipandvolunteer
Volunteer Ranger, Cabrillo Marine Aquarium, San Pedro, CA, 10/14, 12/16, Volunteered for Los Angeles County to educate the public about marine life and compliant fishing practices, Served as Tour Guide for aquarium and wetlands; facilitated tours for 10+ visitors at a time, Completed extensive training programs to obtain Naturalist Certification
Volunteer, Environmental Leaders, Eugene, OR, 01/16, 12/17, Assisted with programs and activities within the residence hall for academic learning communities, Collaborated with 50+ volunteers at the Willamette River for conservation
Tutor, Meyler Street Elementary, Torrance, CA, 01/12, 12/16, Tutored and mentored 4th and 5th graders on various subjects including math, science, social studies, and English, Facilitated both group and individual sessions with the goal of improving conceptual understandings of challenging subjects
Timeline
Retail Sales Associate
Aquarium of the Pacific
04.2022 - Current
Sales Advisor
Best Buy
11.2021 - 01.2022
Property Management Assistant
J & A Property Management
06.2016 - 10.2021
Bachelor of Arts - Humanities
University of Oregon
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