Christian Tshimanga
Toronto,Canada
Summary
Goal-oriented Team Manager dedicated to meeting team performance objectives and achieving set targets. Committed individual well-versed in providing thorough training, setting team goals and developing innovative strategies. Superb oral and written communication skills paired with excellent time management and leadership abilities. Experienced and reliable Team Manager with successful history leading and motivating staff members to exceed goals. Offers excellent communication and organizational skills. Adept at resolving conflicts and addressing emerging issues.
Overview
7
7
years of professional experience
Work History
Team Manager (French Department)
S&P Data Digital
2022.04 - Current
- Provide necessary support to ensure team performance
- Ensure correct task completion by each team member
- Prepare weekly performance reports
- Individual coaching and support for team members
- Maintain open and available communication for each team member.
Communication and Integration Advisor
Auberge Francophone
2021.10 - 2022.04
- Develop and implement communication plans for integration programs
- Write, edit, and distribute communication documents (brochures, newsletters, press releases)
- Use social media and other digital platforms to promote services and events related to integration
- Offer orientation sessions and workshops to help newcomers adapt to their new environment
- Provide individual advice and support to facilitate access to community resources, social services, and employment opportunities
- Collaborate with other organizations and agencies to ensure comprehensive and coordinated support.
Employment Service Agent
COFRD
2020.05 - 2021.10
- Receive and evaluate job seekers' applications
- Assist with writing and improving resumes and cover letters
- Provide advice and strategies for job interview preparation
- Identify and propose job opportunities matching clients' profiles.
Editor
Journal Glendon
2020.09 - 2021.04
- Receive and edit articles according to journal guidelines
- Select the best articles to submit to the editorial committee
- Coordinate with partners for article publication.
Monitor
Salon Francophone
2020.09 - 2021.04
- Help English-speaking participants improve their conversational French skills
- Create French activities based on a variety of everyday themes
- Supervise and assist participants with their homework.
Bilingual Customer Service Representative
The Herd
2018.01 - 2020.06
- Conduct opinion survey calls
- Contact voters to gather their opinions
- Complete response forms based on interactions.
Education
B.A., Bilingual, Hons. Double Major in Communication and Political Science -
York University - Glendon College
Toronto, Canada01.2022
Skills
- Excellent analytical and proposal skills
- Excellent writing and document editing skills
- Excellent verbal and written communication
- Excellent listening and interaction skills
- Very good stress and tension management
- Proficient in social media and digital interfaces
- Excellent teaching and teamwork skills
- Strong adaptability to various leadership styles
- Autonomy and professionalism in task management
- Proficient in writing and presentation software (MS Office: Word, PowerPoint, Prezi, Excel)
- Customer Focus
- Motivational Abilities
- Employee Scheduling
- Influencing skills
Languages
English
Professional Working
French
Native or Bilingual
Lingala
Native or Bilingual
Activities
Sports: CrossFit, Boxing, Soccer
Training
- Youth Employment Access Summer Program – Virtual Training, Centre Francophone du Grand Toronto, Ontario, 2021
- Occupational Health and Safety Awareness, Government of Ontario, 2021
Timeline
Team Manager (French Department)
S&P Data Digital
2022.04 - Current
Communication and Integration Advisor
Auberge Francophone
2021.10 - 2022.04
Editor
Journal Glendon
2020.09 - 2021.04
Monitor
Salon Francophone
2020.09 - 2021.04
Employment Service Agent
COFRD
2020.05 - 2021.10
Bilingual Customer Service Representative
The Herd
2018.01 - 2020.06
B.A., Bilingual, Hons. Double Major in Communication and Political Science -
York University - Glendon College
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