Christian Tafolla
Pico Rivera
Summary
Results-driven and customer-focused Restaurant Manager with three years of progressive experience at Raising Cane's. Proven ability to lead and motivate teams, enhance operational productivity, and deliver exceptional customer service while upholding company standards and culture. Committed to optimizing efficiency and delivering exceptional service in fast-paced settings.
Overview
6
6
years of professional experience
Work History
Restaurant Manager
Raising Canes Chicken Fingers
05.2020 - Current
- Assisted in managing daily restaurant operations to ensure efficient service delivery.
- Learned inventory management processes to maintain adequate stock levels and minimize waste.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Conducted comprehensive interviews to identify suitable candidates.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Shift Manager
Jimmy John's
09.2019 - 03.2020
- Supervised daily operations to ensure efficient service and product quality.
- Resolved customer inquiries and complaints, enhancing overall satisfaction and loyalty.
- Monitored team performance, providing feedback to improve efficiency and service delivery
Education
Associates Of Science-Physical Therapist Assistant - Kinesiology
Concorde Career College
Garden Grove, CAAssociates - Kinesiology
East Los Angeles College
Monterey Park, CA01.2024
Mathematics
University of California, Irvine
Irvine, CAWhittier High School
Whittier, CA06.2019
Skills
- Shift management
- Customer-oriented
- Organization and prioritization
- Food service background
- Customer engagement
- Operations management
- Reliable and responsible
- Problem-solving
Languages
Spanish
Professional Working
Timeline
Restaurant Manager
Raising Canes Chicken Fingers
05.2020 - Current
Shift Manager
Jimmy John's
09.2019 - 03.2020
Associates Of Science-Physical Therapist Assistant - Kinesiology
Concorde Career College
Associates - Kinesiology
East Los Angeles College
Mathematics
University of California, Irvine
Whittier High School
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