Christian Segura
San Diego
Summary
Efficient and proactive professional in hospitality support roles, known for high productivity levels and the ability to complete tasks swiftly and accurately. Specialize in inventory management, customer service, and organizational skills. Excel in teamwork, communication, and adaptability, ensuring smooth operations and positive guest experiences.
Overview
1
1
year of professional experience
Work History
Bus Boy
Ed Fernandez Birrieria
San Diego
11.2023 - 02.2025
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Responded promptly to customer inquiries regarding menu items or services available at restaurant.
- Made friendly conversation with customers to provide enjoyable bar experience.
- Performed basic maintenance tasks such as wiping down counters or mopping floors.
- Greeted guests with friendliness and professionalism.
- Communicated effectively with other staff members about customer needs or requests.
- I drove for supplies as needed for the restaurant.
- Effectively multitasked within fast-paced environment.
- Addressed and resolved guest complaints regarding cleanliness and table settings promptly.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Checked on guests periodically throughout their mealtime to ensure satisfaction with their dining experience.
- Demonstrated up-selling techniques when appropriate to increase restaurant sales.
- Trained new employees to perform duties.
- Resolved customer complaints in a polite manner according to company policy.
- Provided exceptional service to high volume of daily customers.
Education
High School Diploma -
San Ysidro High School
San Diego06-2024
Skills
- Customer service
- Team collaboration
- Problem solving
- Sales techniques
- Inventory management
- Time management
- Employee training
- Fast paced environment adaptability
- Stock replenishment
- Cleanliness maintenance
- Positive attitude
Languages
English
Full Professional
Spanish
Professional
Timeline
Bus Boy
Ed Fernandez Birrieria
11.2023 - 02.2025
High School Diploma -
San Ysidro High School
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