Dedicated professional skilled in enhancing customer service feedback and solving client issues. Proven ability in order fulfillment and inventory coordination, contributing to improved operational efficiency.
Overview
4
4
years of professional experience
Work History
Sales Specialist
commercialRoofer.com
Indianapolis
03.2023 - 08.2025
Built strong relationships with clients to understand their needs and preferences.
Answered customer questions and responded quickly to problems and complaints in person, on phone and by email.
Improved customer service feedback scores through outstanding service.
Crew Leader
Allstate Belting
Knoxville
04.2021 - 03.2023
Coordinated receiving and shipping processes to ensure timely product availability.
Maintained accurate and up-to-date inventory records.