Christian Rodriguez
San Bernardino,CA
Overview
4
4
years of professional experience
Work History
Associate
Amazon Air
09.2024 - Current
- Load and unload ULDs, preparing them for flights
- Collaborate and communicate with associates on procedures
- Practice all safety standards put in place by Amazon and government regulations
Learning Ambassador
Amazon
04.2024 - 09.2024
- Instructed new team members on 6 PITs within facility
- Demonstrated federal safety procedures, as well as Amazon policies
- Guided team members through difficult processes and developed strong communication between associates
- Trained new and existing associates on new AWD building guidelines
Sales Consultant
Ford
03.2023 - 03.2024
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Developed 100+ long-lasting client relationships by consistently exceeding expectations with exceptional service.
Product Specialist
Hyundai
05.2022 - 03.2023
- Assisted with demonstrations for all Hyundai vehicles to showcase functionality and safety features
- Boosted customer retention by providing exceptional product support and addressing user concerns.
- Continually expanded knowledge of all Hyundai vehicles during model changes
- Optimized inventory management, ensuring timely availability of products for customers.
- Handled large amounts of personal information such as social security numbers and banking info
SME Trainer
Chick Fil A
06.2021 - 05.2022
- Practiced excellent customer service
- Monitored food temperatures to ensure safe consumption
- Established a positive learning environment by fostering strong relationships with team members
- Evaluated customer needs and feedback to drive product and service improvements.
- Taught 15+ new team members the practices of Hospitality, ensuring customer service came first
Accomplishments
- Current U.S Air Force Airman
- BLS (CPR) certified
Timeline
Associate
Amazon Air
09.2024 - Current
Learning Ambassador
Amazon
04.2024 - 09.2024
Sales Consultant
Ford
03.2023 - 03.2024
Product Specialist
Hyundai
05.2022 - 03.2023
SME Trainer
Chick Fil A
06.2021 - 05.2022