Overview
Work History
Accomplishments
Timeline
Generic

Christian Rodriguez

San Bernardino,CA

Overview

4
4
years of professional experience

Work History

Associate

Amazon Air
09.2024 - Current
  • Load and unload ULDs, preparing them for flights
  • Collaborate and communicate with associates on procedures
  • Practice all safety standards put in place by Amazon and government regulations

Learning Ambassador

Amazon
04.2024 - 09.2024
  • Instructed new team members on 6 PITs within facility
  • Demonstrated federal safety procedures, as well as Amazon policies
  • Guided team members through difficult processes and developed strong communication between associates
  • Trained new and existing associates on new AWD building guidelines

Sales Consultant

Ford
03.2023 - 03.2024
  • Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Provided sales and customer service assistance to walk-in traffic
  • Developed 100+ long-lasting client relationships by consistently exceeding expectations with exceptional service.

Product Specialist

Hyundai
05.2022 - 03.2023
  • Assisted with demonstrations for all Hyundai vehicles to showcase functionality and safety features
  • Boosted customer retention by providing exceptional product support and addressing user concerns.
  • Continually expanded knowledge of all Hyundai vehicles during model changes
  • Optimized inventory management, ensuring timely availability of products for customers.
  • Handled large amounts of personal information such as social security numbers and banking info

SME Trainer

Chick Fil A
06.2021 - 05.2022
  • Practiced excellent customer service
  • Monitored food temperatures to ensure safe consumption
  • Established a positive learning environment by fostering strong relationships with team members
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Taught 15+ new team members the practices of Hospitality, ensuring customer service came first

Accomplishments

  • Current U.S Air Force Airman
  • BLS (CPR) certified

Timeline

Associate

Amazon Air
09.2024 - Current

Learning Ambassador

Amazon
04.2024 - 09.2024

Sales Consultant

Ford
03.2023 - 03.2024

Product Specialist

Hyundai
05.2022 - 03.2023

SME Trainer

Chick Fil A
06.2021 - 05.2022

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Christian Rodriguez