Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Christian Rivera

Sacramento,CA

Summary

Motivated and adaptable healthcare professional with extensive experience in patient handling, emergency medical services, and hospital operations. Proven ability to lead teams, train staff, and ensure compliance with safety protocols and regulatory requirements. Adept at working in fast-paced, high-pressure environments while maintaining composure and delivering quality patient care. Strong analytical and problem-solving skills with expertise in safe patient handling (SPH), crisis intervention, infection control, and emergency response. Committed to upholding patient dignity and providing a safe, efficient, and supportive healthcare environment.

Overview

9
9
years of professional experience

Work History

Patient Support Services Lead

UC Davis Medical Center
03.2025 - Current
  • Acts as liaison between Lift Technicians, Mental Health Workers, Patient Transporters, Special Duty Caregivers, Telesitters, Dispatchers, Volunteers, and Leadership.
  • Coordinates room safety sweeps.
  • Communicates MH patient updates to supervisors on duty.
  • Responds to crisis MH patient escalation requests.
  • Conducts staff engagement rounding.
  • Provides break relief for staff when appropriate.
  • Strong interpersonal, communication, and judgment skills.
  • Ability to perform in fast-paced, dynamic environments.
  • Professional demeanor, calm under pressure.
  • Coaching and mentoring skills.
  • Use of discretion, sound judgment, and problem-solving.
  • Accurate and fast work under pressure.
  • Ability to appropriately share/exchange information.
  • Ability to support open communication and accept feedback.

EMT Lift Technician Per Diem

UC Davis Medical Center
10.2021 - 03.2025
  • Lift Techs serve as resource in the use of Safe Patient Handling (SPH) equipment and movement of all patients, including bariatric and pediatric patients
  • Lift Techs also serve as body mechanics and SPH coaches and trainers for staff involved in patient handling
  • Serve as resource in the use of SPH equipment and movement of patients
  • Serve as body mechanics and SPH coaches and trainers for staff involved in patient handling systems, external regulations
  • Knowledge of Fair Labor Practices, Collective Bargaining Agreements, and University policies and procedures
  • Demonstrated analytical experience with the ability to identify, analyze, report and resolve problems accurately and timely
  • Knowledge and ability to exercise discretion, use good judgment and maintain confidentiality
  • Experience establishing and maintaining effective working relationships
  • Ability to maintain composure, respond calmly, and use sound judgment during medical emergencies
  • Knowledge of proper body mechanics and patient transfer techniques and skill to transfer patients without injury to self, patient or others
  • Knowledge of and ability to follow appropriate Infection control techniques to safeguard other patients and visitors from infected patients
  • Knowledge of legal implications for clinical practice
  • Ability to appropriately use available resources (personnel and equipment/supplies)
  • The Lift Team performs patient handling activities for inpatient departments/units using SPH techniques and equipment in collaboration with the RN and other healthcare providers
  • Operating motor vehicles and/or equipment - Continuous 6 to 8+ Hours
  • Complex problem solving/reasoning - Continuous 6 to 8+ Hours
  • Ability to organize & prioritize - Continuous 6 to 8+ Hours
  • Communication skills - Continuous 6 to 8+ Hours
  • Constant Interaction - Continuous 6 to 8+ Hours
  • Customer/Patient Contact - Continuous 6 to 8+ Hours
  • Multiple Concurrent Tasks - Continuous 6 to 8+ Hours
  • Able to respond to frequent lift calls immediately

Power Washer

Big Country Services
01.2021 - 01.2022
  • Drive company vehicle to job site
  • Load and unload equipment from work vehicles
  • Operate pressure washer machinery to clean surfaces (e.g., fences, driveways, siding, window cleaning)
  • Apply detergent safely as needed
  • Check equipment for good working order and water supply
  • Inspect surfaces for any missed spots after cleaning
  • Review completed work with customer
  • Bring hoses and equipment back to office for proper storage
  • Follow safety procedures to protect yourself and client property
  • Manage job details, review daily tasks, and follow up with customers using Jobber app.
  • Established strong reputation for reliability and professionalism, leading to repeat business and referrals from satisfied clients.

EMT Lift Technician - Full Time

UC Davis Medical Center
06.2019 - 04.2021
  • Lift Techs serve as a resource in the use of Safe Patient Handling (SPH) equipment and movement of all patients, including bariatric and pediatric patients
  • Lift Techs also serve as body mechanics and SPH coaches and trainers for staff involved in patient handling
  • Serve as a resource in the use of SPH equipment and movement of patients
  • Serve as body mechanics and SPH coaches and trainers for staff involved in patient handling
  • Knowledge of Fair Labor Practices, Collective Bargaining Agreements, and University policies and procedures
  • Demonstrated analytical experience with the ability to identify, analyze, report and resolve problems accurately and timely
  • Knowledge and ability to exercise discretion, use good judgment and maintain confidentiality
  • Experience establishing and maintaining effective working relationships
  • Ability to maintain composure, respond calmly, and use sound judgment during medical emergencies
  • Knowledge of proper body mechanics and patient transfer techniques and skill to transfer patients without injury to self, patient or others
  • Knowledge of and ability to follow appropriate Infection control techniques to safeguard other patients and visitors from infected patients
  • Knowledge of legal implications for clinical practice
  • Ability to appropriately use available resources (personnel and equipment/supplies)
  • The Lift Team performs patient handling activities for inpatient departments/units using SPH techniques and equipment in collaboration with the RN and other healthcare providers
  • Operating motor vehicles and/or equipment - Continuous 6 to 8+ Hours
  • Complex problem solving/reasoning - Continuous 6 to 8+ Hours
  • Ability to organize & prioritize - Continuous 6 to 8+ Hours
  • Communication skills - Continuous 6 to 8+ Hours
  • Constant Interaction - Continuous 6 to 8+ Hours
  • Customer/Patient Contact - Continuous 6 to 8+ Hours
  • Multiple Concurrent Tasks - Continuous 6 to 8+ Hours
  • Able to respond to frequent lift calls immediately

EMT ED Technician

Adventist Health Lodi Memorial Hospital
11.2018 - 12.2019
  • Assists Registered (RN) and physician with assessments, examinations and treatments
  • Documents patient care performed, including vital signs, bedside care and observations
  • Maintains state of readiness by maintaining equipment/supplies appropriate to position
  • Assists in cost containment through appropriate ordering and conserving of supplies and equipment
  • Prioritizes patient care and department needs, sets goals, and organizes time to meet daily demands of nursing care
  • Observes, documents and reports patient condition and changes in condition to RN, MD/Provider
  • Provides patient and family education within scope of practice
  • Records and collects specimens
  • Performs other job-related duties as assigned

Critical Care EMT

Northern Falck Ambulance
06.2017 - 12.2018
  • Prepare, transport and deliver critical care patients from hospitals to hospitals with Registered Nurse on Ambulance and another EMT
  • Assist Nurse with medical necessities upon patient pick up, patient transport and patient delivery
  • EMT responsible for patient packaging, IV pump set up, Ventilator set up, and supply Nurse with medical accessories for Nurse Interventions
  • Cleanliness of Rig which includes restocking and maintaining equipment on Ambulance to insure proper working order
  • Safety precautions on every patient contact as well as best possible care for patients transported
  • EMT Basic BLS Unit
  • Presents himself in professional manner and displays a good public image for the employee and Falck USA in accordance with company policy.
  • Adheres to the policies and procedures of Falck USA, including the operation's Standard Operating Procedures and Medical Protocols.
  • Participates and completes all daily assignments proficiently, punctually and in accordance with the directives of the Operations Supervisor, General Manager and other management team members.
  • Completes appropriate documentation in accordance with company policies and procedures.
  • Provides an environment and equipment conducive to safety for patients, family members, visitors, and employees, and in compliance with set precautions and approved standards. Assesses risks to patient safety.
  • Operates the emergency vehicle in a safe manner at all times.
  • Maintains vehicles and stations in a clean and presentable manner at all times. The employee shall strive to exceed Falck USA expectations for cleanliness of the vehicles and stations.
  • Responds to instructions from dispatcher and drives specially equipped emergency vehicles to specified locations.
  • Develops and strives to achieve personal and professional goals established by the employee. Utilizes all resources available to achieve personal and professional goals.
  • Maintains communications equipment, medical equipment and supplies in accordance with applicable

Personal Trainer

California Family Fitness
06.2016 - 06.2017
  • Created new business and clientele
  • Training and Leading individuals to specific goals, such as weight loss, muscle gain, tone and rehab
  • Work with children to elderly
  • Create workout programming for each individual's physic
  • Tracking all progression and holding accountability to each individual, as well as counselor for clientele
  • Teaching Group Training classes to help individuals step into gym arena
  • In all having good customer service and creating relationships within and out of gym community

Education

AA/AS Degree - I.S. Math & Science

Folsom Lake College
Folsom, CA
05.2026

High School Diploma - undefined

Pleasant Grove High School
Elk Grove, CA
05.2014

Skills

  • Leadership & Team Management:
  • Experience leading lift teams and mentoring staff in safe patient handling and emergency procedures
  • Patient Transport & Safe Handling:
  • Skilled in operating wheelchairs, gurneys, electric beds, friction-reducing devices, and powered/non-powered patient equipment
  • Medical Equipment & Emergency Response:
  • Familiar with oxygen therapy (O₂), IVs/pumps, feeding tubes, Foley catheters, chest tubes, and life-support equipment monitoring
  • Policy Compliance & Training:
  • Knowledge of Fair Labor Practices, Collective Bargaining Agreements, University policies, and hospital regulations
  • Analytical & Problem-Solving:
  • Experienced in identifying, analyzing, and resolving patient care and equipment issues in a timely manner
  • Infection Control & Safety Compliance:
  • Expertise in following standard precautions, isolation procedures, and hospital infection control guidelines

Accomplishments

  • Josie King HERO Award 2021 - (The HERO Award was created by the Josie King Foundation to be given to those who work hard to create a culture of patient safety).

References

Patrick, Batad, Lift Team Supervisor, (916) 730-3470, UC Davis Medical Center

Timeline

Patient Support Services Lead

UC Davis Medical Center
03.2025 - Current

EMT Lift Technician Per Diem

UC Davis Medical Center
10.2021 - 03.2025

Power Washer

Big Country Services
01.2021 - 01.2022

EMT Lift Technician - Full Time

UC Davis Medical Center
06.2019 - 04.2021

EMT ED Technician

Adventist Health Lodi Memorial Hospital
11.2018 - 12.2019

Critical Care EMT

Northern Falck Ambulance
06.2017 - 12.2018

Personal Trainer

California Family Fitness
06.2016 - 06.2017

High School Diploma - undefined

Pleasant Grove High School

AA/AS Degree - I.S. Math & Science

Folsom Lake College

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Christian Rivera