Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Claudia Alcazar

Moreno Valley

Summary

Dedicated and versatile professional with over six years of combined experience in administrative support, warehouse operations, and retail sales. Proven the ability to manage multiple responsibilities efficiently in fast-paced environments while known for problem-solving abilities and creating positive experiences that increase customer loyalty and employment satisfaction. Always demonstrates strong multitasking abilities and a positive, energetic demeanor to any environment.

Overview

10
10
years of professional experience

Work History

Retail Sales Associate

Best Buy
Moreno Valley
10.2024 - 01.2025
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Used product knowledge to suggest items to match customer needs.
  • Performed cashier duties such as ringing up sales, processing payments, and issuing receipts.
  • Managed loyalty programs, signing up new members and explaining benefits to enhance customer retention.
  • Watched for and recognized security risks and thefts to prevent or handle situations.

Warehouse Worker

Amazon
Moreno Valley
01.2021 - 03.2024
  • Fulfilled orders quickly to accomplish challenging daily objectives.
  • Stocked shelves with incoming merchandise as needed.
  • Selected products and items from shelves and pallets for customer orders.
  • Labeled packages accurately with destination addresses for shipping purposes.
  • Maintained cleanliness of work area while adhering to safety regulations.
  • Loaded boxes onto conveyor belts for sorting into correct shipping destinations.
  • Reviewed packing slips and other documentation to properly box requested items for shipment.
  • Placed products on conveyors for final wrapping and shipment.
  • Utilized RF scanners to track inventory movements throughout the facility.
  • Printed accurate labels and applied to boxes, crates and containers prior to shipment.
  • Demonstrated great teamwork skills with staff members involved in production and transport.
  • Promoted workplace safety and smooth production by keeping.

Secretary

JMG Design
Riverside
06.2015 - 09.2017
  • Stocked shelves, racks, and bins with new or transferred merchandise.
  • Used handheld scanners to key in data for packages.
  • Wrapped packages securely with bubble wrap, tape and labels before loading onto delivery trucks.
  • Responded to customer issues to provide immediate resolution and improve retention.
  • Performed data entry into computer systems; ensured accuracy of all entered information.
  • Ordered office supplies to purchase items and maintain appropriate levels.
  • Created spreadsheets in Microsoft Excel for record-keeping and reporting.
  • Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
  • Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.

Education

High School Diploma -

Cecytem
Tocumbo Michoacan, Mexico
06-2014

Skills

  • Customer Service Excellence: Proven track record of enhancing customer satisfaction and retention through attentive service and effective problem-solving
  • Strong Communication: Fluent in both English and Spanish While skilled in engaging with diverse clients or customers to understand and provide tailored assistance
  • Team collaboration: Contributing to team efforts and achieving company goals through active participation and cooperation
  • Adaptability & Multitasking: Managing various tasks simultaneously in fast-paced settings while ensured accuracy in the given task
  • Upselling & Cross selling: Offering customers an upgraded or higher value option for the products they're about to purchase while informing customers about additional products or services related to what they're shopping for
  • Attention to Detail: Ensures accuracy when handling important information or products while maintaining quality standards

Languages

Spanish
Native/ Bilingual
English
Native/ Bilingual

Timeline

Retail Sales Associate

Best Buy
10.2024 - 01.2025

Warehouse Worker

Amazon
01.2021 - 03.2024

Secretary

JMG Design
06.2015 - 09.2017

High School Diploma -

Cecytem

Similar Profiles

CREATE PROFILE
Claudia Alcazar