Christian Mubakilay Kapita
Gatineau,QC
Summary
Skilled and adaptable IT professional with 10+ years of experience in software development, IT support, and project management. Proficient in multiple programming languages and frameworks, with a proven track record of delivering high-quality solutions. Strong problem-solving abilities, excellent communication skills, and a commitment to customer satisfaction. Fluent in English and French.
Overview
13
13
years of professional experience
Work History
Web Developer
University of Ottawa
02.2023 - Current
- Led the end-to-end development lifecycle of web applications, ensuring alignment with project objectives and deadlines.
- Integrated the Stripe payment system into a PHP application, ensuring secure and seamless transactions.
- Developed responsive user interfaces using Bootstrap and JavaScript for a MOOC platform.
- Managed projects using Agile methodologies, ensuring efficient delivery of project milestones.
- Conducted rigorous testing and debugging, maintaining high-quality standards across applications.
- Provided comprehensive documentation and end-user training sessions.
Computing Analyst
University of Ottawa
02.2021 - 01.2023
- Provided efficient support and troubleshooting for access-related issues across multiple channels.
- Utilized TOPdesk for streamlined ticket logging and resolution processes.
- Offered frontline technical support, ensuring smooth operation of systems for end-users.
IT Support Analyst
DXC Technology
07.2019 - 01.2021
- Managed and maintained accounts for various applications and systems.
- Responded to customer inquiries and provided support through ticket tracking platforms.
- Resolved Level 1 and 2 technical issues, escalating complex problems as necessary.
Senior IT Specialist
Hope Africa University
03.2015 - 03.2019
- Developed and maintained a Windows-based application for mark submission utilizing C#.NET and MS SQL Server
- Conducted thorough testing of programs and databases, identifying and rectifying issues as necessary
- Analyzed data and crafted SQL scripts to extract pertinent information from SQL databases
- Designed, developed, and deployed software applications for websites based on comprehensive requirement analysis and adherence to industry technical standards
- Oversaw software installation and conducted OS upgrades to facilitate the functionality of layered software packages
- Managed the University's web services, including Cpanel, webmails, and website maintenance.
Assistant Lecturer
Hope Africa University
09.2014 - 02.2015
- Taught courses in Object-Oriented Programming, Modern Concepts of Programming, and Database Management Systems.
Software Developer
Hope Africa University
12.2010 - 07.2012
- Designed, developed distributed application for learning management system
- Contributed to development and maintenance of relational databases, optimizing data retrieval and storage processes
- Installed and configured Mandarin and ITS-TLS library applications, ensuring seamless integration and optimal performance
- Set up workstations for employees by configuring hardware, devices, and software, optimizing environments for development and productivity
- Provided timely support to end users, assisting them in troubleshooting software issues and patiently guiding them through resolution steps
- Demonstrated strong problem-solving skills by efficiently identifying and resolving technical issues during development and testing phases.
Education
Certificate - Full stack Software Developer
Carleton University
Ottawa, Ontario05.2021
Master of Science - Computer Science
Lovely Professional University
Punjab, India08.2014
Bachelor of Science - Computer science
Hope Africa University
Bujumbura, Burundi12.2009
Skills
- Programming Languages: Python, C#Net, Java, PHP
- Databases: SQL, MSSQL Server, MySQL, Oracle
- Web Technologies: HTML/CSS, JavaScript, JSON, Ajax, JQuery, Nodejs,
- Development Tools: Git, GitHub, Docker, Kubernetes, Chrome Dev Tools
- Software Best Practices
- Agile Workflow
- Cloud Platforms: AWS (Elastic Beanstalk), Microsoft Azure
- Operating Systems: Windows, Linux
- Other: API/RESTful API, Deployment, Bug Fixes, Troubleshooting
Languages
English
Full Professional
French
Native or Bilingual
Timeline
Web Developer
University of Ottawa
02.2023 - Current
Computing Analyst
University of Ottawa
02.2021 - 01.2023
IT Support Analyst
DXC Technology
07.2019 - 01.2021
Senior IT Specialist
Hope Africa University
03.2015 - 03.2019
Assistant Lecturer
Hope Africa University
09.2014 - 02.2015
Software Developer
Hope Africa University
12.2010 - 07.2012
Certificate - Full stack Software Developer
Carleton University
Master of Science - Computer Science
Lovely Professional University
Bachelor of Science - Computer science
Hope Africa University