Dynamic Production Coordinator with extensive experience at Arcelor Mittal, excelling in process optimization and team management. Proven track record in implementing Lean manufacturing principles, achieving significant cost savings, and enhancing employee training programs. Adept at fostering a culture of safety compliance while driving continuous improvement initiatives across diverse teams.
Overview
30
30
years of professional experience
Work History
Production Coordinator & Continuous Improvement
Arcelor Mittal
08.2019 - Current
Production Coordinators manage production teams while constantly apply methods to maximize efficiencies while ensuring safety. This was achieved through teambuilding, feedback and constant reinforcement.
Support and lead continuous improvement activities through reducing inefficiencies and identifying cost savings both within the position and throughout the organization.
Encourage skills development and competency gain through observation, feedback, performance evaluation, SOP review, and job task analysis.
Liaise with Senior Management (Plant Manager), union representatives, and teams to communicate initiative outputs, deliverables and crucial communication.
Review policies, training plans and workplace procedures ongoing.
Day to day supervision (team of 140) and facilitate achievement of production goals
Implemented measures to motivate employees and to improve production methods, equipment performance, product quality and efficiency.
Developed signature and strategic, methods for proactive feedback and anticipatory problem-solving. (Lean on Civility, Published by Business Education Press, 2020)
Business Development and Manufacturing Civility Subject Matter Expert (contract)
Civility Experts Inc. Worldwide
10.2018 - Current
In late 2018 Civility Experts Inc. CEO Dr. Lew Bayer approached me about consulting on projects related to manufacturing. Due to my 20+ years in the industry, in this role, I am considered a subject matter expert.
Support Civility Experts Inc. Worldwide 400+ affiliates/licensees in devising training solutions, workplace culture initiatives, and problem-solving strategies to build their businesses.
Consult on Civility Experts Inc. projects related to manufacturing, e.g., strategic thinking, workplace culture, union/management relationship building, implementing civility initiatives etc. To-date, consults have included work with clients such as Boeing, Argus Industries, Siemens, Aegis Trust, and others.
Deliver training for Masterclasses and Certification programs on problem-solving, systems-thinking, critical decision-making, and social intelligence in manufacturing environments.
Devised a comprehensive training program for incorporating civility into manufacturing environments, complete with signature feedback approach. Civility Experts is launching the program internationally, ICTC validation for Certified Manufacturing Civility Train the Trainer program pending. Pilot deliveries planned for Canada, US, Australia, and UK in 2020.
Conversions Supervisor Scotiabank Arena – BMO Field – Coca-Cola Coliseum
Maple Leaf Sports and Entertainment (MLSE)
08.2017 - Current
The role of Conversion Supervisor is crucial to the daily building operations of state-of-the-art sports and entertainment facilities. Success in the role means accurate and timely completion of arena floor and BMO Field conversions for all MLSE events including NHL hockey, NBA basketball, MLS soccer, CFL football, concerts, and family shows. In addition to managing conversion crew work assignments and management of the team, the role includes employee and building safety and liaison/communication between management and department personnel. I ensure strict adherence to standards and meet tight deadlines. The supervisor is responsible for 25+ full time and part-time employees under high stress, chronic change and demanding event schedules.
Lead hourly, part-time and contract workers in daily, pre-event, event and post-event conversion and set-up services for the Arena/Stadium and provide hands on training to the conversion team.
Work closely with Arena/Stadium management staff and department supervisors during event planning stages.
Anticipate and monitor manpower requirements per conversion to adequately staff throughout the entire season.
Assist in developing and maintaining up-to-date written policies and procedures.
Verify that policies regarding safety, productivity and reliability are enforced.
Select, train, motivate and evaluate staff; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline and termination procedures.
Created “Time Gated Schedules” that standardize a conversion according to time specific goals.
Enabled Board of Directors to better understand the conversion process and costs. (This achievement is an example of my Continuous Improvement skills to help all management and staff understand a standardized conversion process.)
Equipment Preventative Maintenance Supervisor – UP Express Trains
Bombardier Transportation Rail
12.2017 - 06.2019
Maintenance Supervisors manage all aspects of the Preventative Maintenance of UP Express Trains for Metrolinx. The role includes managing safety and assessing risks related to the completion of inspections and repairs for inbound trains as well as protect service of mainline trains in service.
Lead Equipment Maintainers and Electrical Technicians in the scheduled repairs and maintenance of all inbound and outbound UP Express trains.
Support Traffic Control by providing technical assistance and manpower to diagnose and repair mainline trains in service.
Manage team of 8 including equipment maintainers, electrical technicians and rail equipment operator
Established weekly one-on-one employee audits for monitoring and confirming commitment and adherence to all Bombardier policies and procedures as well as ensure safety and performance standards are met.
Production Supervisor Body Shop Welding (contract)
General Motors, Ingersoll, ON
Ingersoll, ON
12.2016 - 07.2017
The Production Supervisor manages the daily activities of hourly team members to ensure production needs are met and targets achieved for the department in a safe manner through maximizing the use of Quality systems.
Maintain and exceed productivity levels through continuous improvement initiatives.
Enforce Health and Safety regulations and promote a safe work environment.
Support plant in achieving goals for Safety, Quality, Responsiveness and Cost.
Monitor work completed by hourly team members and address any performance issues.
Ensure compliance and adherence to all Work Instructions, Polices, procedures and established practices.
Update and utilize business boards to manage the overall daily, weekly and monthly business metrics.
Administer provisions of the Collective Agreement which effect day to day work in the department and work with Employee Relations to resolve issues which may arise.
Administer and maintain compliance with all work plans and work assignments for injured and placed workers in conjunction with the Health Centre.
Delivered Lean Manufacturing Training
Transferred skills to new Body/Welding department and learning weld robot and metal stamping inspection techniques.
Production Supervisor (contract)
Magna, Mississauga, ON
Mississauga, ON
04.2016 - 11.2016
Production responsibilities for the safe production of seats for the Ford Flex and Ford Edge.
Enforce all divisional policies and procedures while championing reduction efforts.
Communicate with employees related to the importance of adherence to procedures through safety talks and departmental meetings.
Reduced need to run manpower by adjusting Operating Instruction sheets and training employees on new elements of operations in a safe environment.
Reduced the rate of recordable injuries by increasing versatility in operator skill and providing safe rotation of work stations.
Eliminated the need for production hours beyond customer requirements by eliminating waste using Kaizen principles.
Assistant Manager (Launch Initiative) Paint Department Filter and Booth Management
MacLellan Integrated Services, Cambridge, ON /Toyota Corolla Plant
Cambridge, ON
04.2015 - 04.2016
The Assistant Manager provides leadership and vision to the entire site team driving high standards and continuous improvement in safety, quality, and cost performance at all points of service.
Monitor daily, weekly, and monthly metrics for safety
Ensure service delivery is to standard
Manage product quality
Manage division employees’ performance
Interact with key customer contacts on a daily basis to provide status updates and progress of work completion while continuously building customer relationships.
Ensure 100% customer buy off of all task work.
Instil company values, enforce company policies and hold all team members accountable for established performance expectations.
Ensure compliance with all regulatory requirements and ISO 9000 and/or ISO 14001.
Provide Account Manager with regular reports on activity, status of work completed, customer interaction and open issues.
Launched new business from American company to Canada at the Toyota Cambridge Ontario location.
Hired and trained full salaried staff to exceed Toyota expectations by receiving highest grade for new Vendor in history of Cambridge location.
Created FIFO system for filter management and assuming the responsibility for customer.
Production Supervisor Body Shop Welding (contract)
General Motors, Ingersoll, ON
Ingersoll, ON
01.2013 - 04.2015
The Production Supervisor manages the daily activities of hourly team members to ensure production needs are met and targets achieved for the department in a safe manner through maximizing the use of Quality systems.
Maintain and exceed productivity levels through continuous improvement initiatives.
Enforce Health and Safety regulations and promote a safe work environment.
Support plant in achieving goals for Safety, Quality, Responsiveness and Cost.
Monitor work completed by hourly team members and address any performance issues.
Ensure compliance and adherence to all Work Instructions, Polices, procedures and established practices.
Update and utilize business boards to manage the overall daily, weekly and monthly business metrics.
Administer provisions of the Collective Agreement which effect day to day work in the department and work with Employee Relations to resolve issues which may arise.
Delivered Lean Manufacturing Training
Successfully transferred skills to new Body/Welding department and learning weld robot and metal stamping inspection techniques.
Paint Business Leader Supervisor (contract)
Chrysler Canada, Brampton, ON
Brampton, ON
01.2012 - 01.2013
Paint Business Unit Leader/Supervisor for Challenger, Charger and 300.
Lead monthly Kaizen projects presented to Plant Manager
Complete payroll of 75 employees
Schedule Paint, Colour Prep, Primer Prep, Sealer, E-coat and Phosphate Ensure production teams.
Ensure proper methods and procedures are being used and that quality, safety and environment standards are met.
Coordinate the various department schedules, products and manpower to ensure that the production in the plant runs smoothly.
Provide orientation and training as required to ensure an effective and efficient work force. Daily meetings and reports created to improve performance.
Completed Kaizen certification
Transferred skills to new Paint department and learned new tasks including dip tank, primer and paint processes.
Manufacturing Advisor
Ford Motor Company, Oakville, ON
Oakville, ON
06.2001 - 12.2011
The Manufacturing Advisor position onboards and trains new supervisors who are the drivers of standardization and continuous improvement in the Ford Production System.
Train, direct and motivate employees to ensure quality output of performance.
Coach and counsel team members to achieve team objectives.
Evaluate efficiency of production
Determine adequacy of personnel, equipment and technologies used for operations.
Conduct daily meetings with health and safety
Submit reports and daily payroll.
Manage 75 people in unionized environment
Promoted to Manufacturing Advisor which involved an application and interview process and display of team building that is beyond supervision and instruction.
Completed Six Sigma Green Belt certification by eliminating missed operations on park brake cable secure providing a savings of over $80 000 per year.
Trained salaried supervisors according to company policy and Ford Production System.
Lead Hand
Lear Seating, Oakville, ON
Oakville, ON
09.1995 - 06.2001
Production Assembly of seats required for Ford Windstar and Mercury Monterey.
Assist with the management of two production lines consisting of 60 staff.
Seat Assembler for two years, and then promoted to Lead Hand for three years
Education
Candidate for Master Certified Civility at Work Trainer -
London, UK
01.2019
Effective Business Writing Certificate -
Toronto, ON
01.2019
Government of Ontario Safety Competencies Training -
10.2018
B. Arts - Urban Systems
McGill University
Montreal, Quebec
01.1992
Skills
Production planning
Team management
Process optimization
Employee training
Safety compliance
Lean manufacturing
Timeline
Production Coordinator & Continuous Improvement
Arcelor Mittal
08.2019 - Current
Business Development and Manufacturing Civility Subject Matter Expert (contract)
Civility Experts Inc. Worldwide
10.2018 - Current
Equipment Preventative Maintenance Supervisor – UP Express Trains
Bombardier Transportation Rail
12.2017 - 06.2019
Conversions Supervisor Scotiabank Arena – BMO Field – Coca-Cola Coliseum
Maple Leaf Sports and Entertainment (MLSE)
08.2017 - Current
Production Supervisor Body Shop Welding (contract)
General Motors, Ingersoll, ON
12.2016 - 07.2017
Production Supervisor (contract)
Magna, Mississauga, ON
04.2016 - 11.2016
Assistant Manager (Launch Initiative) Paint Department Filter and Booth Management
MacLellan Integrated Services, Cambridge, ON /Toyota Corolla Plant
04.2015 - 04.2016
Production Supervisor Body Shop Welding (contract)
General Motors, Ingersoll, ON
01.2013 - 04.2015
Paint Business Leader Supervisor (contract)
Chrysler Canada, Brampton, ON
01.2012 - 01.2013
Manufacturing Advisor
Ford Motor Company, Oakville, ON
06.2001 - 12.2011
Lead Hand
Lear Seating, Oakville, ON
09.1995 - 06.2001
Candidate for Master Certified Civility at Work Trainer -
Effective Business Writing Certificate -
Government of Ontario Safety Competencies Training -