Christian Loya
Gardena
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
5
5
years of professional experience
Work History
Event Staff Member
Contemporary Services Corporation.
02.2022 - Current
- Handled crowd control professionally, maintaining a safe environment for all event attendees and staff members.
- Helped create memorable experiences by actively engaging with guests during interactive program elements.
- Provided exceptional customer service to all guests and escalated concerns where needed.
- Oversaw event operations to keep running smoothly.
- Welcomed guests to events, checked tickets, and oversaw proper seating.
Customer Service Representative
La Paint And Body Works
01.2020 - 09.2021
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Bachelor of Science - Business Administration: Marketing Emphasis
California State University, Dominguez Hills
Carson, CA06-2023
Associate of Science - Business
El Camino College
Torrance, CA06-2021
Skills
- Customer Service
- Relationship building and management
- Goal oriented
- Compliance awareness
- Critical thinking
- Active listening
- Strong teamwork
- Guest relations
- Brand marketing
Languages
English
Native or Bilingual
Spanish
Elementary
Timeline
Event Staff Member
Contemporary Services Corporation.
02.2022 - Current
Customer Service Representative
La Paint And Body Works
01.2020 - 09.2021
Bachelor of Science - Business Administration: Marketing Emphasis
California State University, Dominguez Hills
Associate of Science - Business
El Camino College
Similar Profiles
Jessica RussellJessica Russell
Sport and Entertainment at Contemporary Services Corporation.Sport and Entertainment at Contemporary Services Corporation.
Michael MillerMichael Miller
Event Security Guard at Contemporary Services CorporationEvent Security Guard at Contemporary Services Corporation
Sebastian De La RochaSebastian De La Rocha
Security Officer at Contemporary Services Corporation.Security Officer at Contemporary Services Corporation.