Summary
Overview
Work History
Education
Skills
Timeline
Generic

CHRISTIAN LIVENGOOD

Folsom

Summary

Dynamic leader with proven expertise in project management and team development honed at Marugame Udon USA, LLC. Excelling in high-stakes environments, adept at streamlining operations and boosting team productivity through effective communication and problem-solving skills. Successfully enhanced dining experiences and operational efficiency, demonstrating a commitment to excellence and continuous improvement.

Managerial professional with proven record of streamlining processes and leading high-performing teams. Known for strong analytical skills and commitment to achieving results. Teams rely on collaborative leadership and adaptability to changing needs.

Overview

6
6
years of professional experience

Work History

Manager

Marugame Udon USA, LLC
06.2022 - Current
  • Orientated and trained employees, encouraging confidence and helping individuals adapt faster to job roles.
  • Directed staff development initiatives to enhance employee performance, emphasizing a commitment to professional growth.
  • Conducted regular staff meetings to foster effective communication and performance.
  • Monitored sales activities and identified opportunities for improvement, displaying keen analytical skills.
  • Assigned, prioritized, and delegated tasks and responsibility to departmental employees.
  • Counseled and disciplined employees, driving performance improvement.
  • Collaborated with staff to develop and carry out processes.
  • Enforced work practices and procedures to reduce workplace safety and health hazards.
  • Analyzed market trends regularly in order to develop targeted marketing campaigns that achieved desired results.
  • Skilled in using various software applications and programs including Microsoft Office and Adobe Creative Suite.
  • Troubleshot minor problems and reported larger technical issues.
  • Met deadlines while maintaining high-quality deliverables.
  • Used computerized inventory system to plan and manage adequate inventory levels.
  • Reviewed financial statements, sales reports, and other performance data to measure productivity.

Shift Lead

Blaze Pizza
02.2022 - 05.2022
  • Created successful shift plans, adjusting team member line-up to achieve shift efficiency.
  • Oversaw shift operations to create quality products that met company standards.
  • Supervised food production and preparation, promoting consistency with established recipes and procedures.
  • Coached team members, delivering candid feedback on expectations and performance.

Manager

Marugame Udon USA, LLC
09.2021 - 01.2022
  • Created weekly schedules for 30-35 employees according to their availability and handled finding replacement crew members when there were call-outs.
  • Took charge of customer service, including settling complaints, processing refunds, and interacting with guests to make their dining experience pleasurable.
  • Dealt with employee disciplinary actions when applicable, according to the employee handbook.
  • Trained new crew members, supervisors, and managers for other Marugame Udon locations on their designated tasks.
  • Also assisted in the interviewing, hiring, and onboarding of new crew members.
  • Wrote up and sent daily recap emails to the supervisor and management team regarding the daily labor percentage, earnings, feedback and improvements from the day, and overall summaries of how the shift went.
  • Successfully completed complex projects on time while maintaining high-quality standards, showcasing strong project management abilities.
  • Offered constructive feedback to team members, boosting overall job performance.
  • Coordinated with vendors to ensure timely delivery of goods and services, illustrating adept negotiation skills.
  • Developed existing team into high productivity, results-oriented unit through creative initiatives.
  • Demonstrated leadership in managing teams of up to 30 employees, utilizing effective problem-solving techniques.
  • Opened up 2 locations with this company.

Supervisor

Marugame Udon USA, LLC
10.2020 - 09.2021
  • Counted inventory for the entire restaurant and placed orders according to preset pars.
  • Delegated tasks amongst 8-10 crew members per shift, stepping in during rush times and when the crew was shorthanded, and assigned breaks at timely intervals.
  • During opening shifts, counted money for the till, scanned and uploaded around six invoices from the previous day, signed for and put away 2-4 daily inventory deliveries, and ensured that crew members were ready to serve customers once the restaurant opened for the day.
  • During closing shifts, counted out the till to a preset amount, placed inventory orders that were not completed during the day, and ensured that crew members finished their closing tasks in preparation for the opening shift the next day.

Crew Member

Marugame Udon USA, LLC
11.2019 - 10.2020
  • Cooked according to company recipes, making soups, noodles, fried tempura, and musubi.
  • Served customers during busy lunch and dinner shifts in a cafeteria-style restaurant setting.
  • Processed transactions for customers using a POS system.
  • Prepped food before and during restaurant's open hours, restocked drinks and complimentary utensil/toppings bar, and washed dishes during open hours and after closing.

Education

High School Diploma -

Berkeley High School
04.2020

Skills

  • Communicative and vocal
  • Sense of urgency
  • Punctual
  • Quick learner
  • Strong problem-solver
  • Team leader and team player
  • Independent
  • Customer service
  • Team leadership
  • Time management
  • Decision-making

Timeline

Manager

Marugame Udon USA, LLC
06.2022 - Current

Shift Lead

Blaze Pizza
02.2022 - 05.2022

Manager

Marugame Udon USA, LLC
09.2021 - 01.2022

Supervisor

Marugame Udon USA, LLC
10.2020 - 09.2021

Crew Member

Marugame Udon USA, LLC
11.2019 - 10.2020

High School Diploma -

Berkeley High School

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