Summary
Overview
Work History
Education
Skills
Timeline
Generic

CHRISTIAN KOLEV

Mississauga

Summary

Hardworking and detail-oriented data entry and E-Commerce Customer Service Specialist bringing years of experience meeting customer needs via telecommuting roles. Skilled in listening to customers, meeting productivity targets and maintaining current knowledge of company offerings. Offering empathy, reliability and enthusiasm for satisfying customers.

Overview

5
5
years of professional experience

Work History

Renovation Technician

Mercurycom
04.2023 - 01.2024
  • Approached and solved problems with initiative and sound judgment.
  • Determined safest, most effective and least costly method of repair for each object.

E-Commerce Customer Service Specialist/Office Data Entry Clerk

1001 Fragrance Inc.
08.2018 - 03.2023
  • Described and explained details about over product of service options to inform customers and guide purchasing decisions.
  • Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
  • Informed customers about special promotions and provided detailed information for various products.
  • Compiled customer feedback and recommended service delivery improvements to management.

Education

High School Diploma -

Silverthorn Collegiate Institute
Etobicoke, Ontario
06.2019

Skills

  • Microsoft Excel
  • Microsoft Word
  • Typing speed
  • Typing accuracy
  • Bilingual
  • Attention to detail

Timeline

Renovation Technician

Mercurycom
04.2023 - 01.2024

E-Commerce Customer Service Specialist/Office Data Entry Clerk

1001 Fragrance Inc.
08.2018 - 03.2023

High School Diploma -

Silverthorn Collegiate Institute

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CHRISTIAN KOLEV