Christian Jobin
Québec,QC
Summary
Outgoing professional with a background managing employees, issues and administrative tasks in fast-paced environments. A highly visible and friendly Community Manager promoting exemplary talents in customer service, policies and procedures' oversight and facility security measures.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Community Manager - Resident Relations
Devon Properties - StarLight Investment
01.2022 - 02.2024
- Trained new staff members on effective use of digital tools for managing communications.
- Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.
- Conducted regular inspections to identify needed improvements and maintain highest standards.
Business Owner
CJ Painting & Services
01.2020 - 07.2022
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
Senior Villa Specialiste
Luxury Retreats
01.2019 - 01.2021
- Followed all company policies and procedures to deliver quality work.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
Data Collection- Field Operator Specialiste
Place Sense- Google Division
01.2017 - 01.2019
- Enhanced data accuracy by diligently reviewing and validating collected information.
- Maintained detailed records of all completed projects including methodology used, results obtained, limitations faced during implementation.
- Streamlined data collection processes for increased efficiency and reduced errors.
Operations Coordinator
Uber Inc Montreal
01.2015 - 01.2017
- Led successful projects from conception to completion, achieving objectives on time and within budget constraints.
- Developed strong relationships with clients, maintaining open lines of communication to promote loyalty and retention.
- Boosted productivity by establishing effective communication channels between departments.
Expert
Apple Store St-Catherine
01.2010 - 01.2015
- Consistently achieving & succeeding metrics expectation
- Employees training CSST team member
- Workshop & One To One training
Oilfield Floorhand & Crew Boss
Seismic & Drilling
01.2006 - 01.2010
- Assisted in rigging up and rigging down procedures, ensuring a smooth transition between drilling sites.
- Promoted a positive work environment by effectively collaborating with team members and supervisors for smooth operations.
- Enhanced drilling efficiency by maintaining and operating rig equipment in a safe and timely manner.
Education
AEC - Representation Conseil E-Marketing
Cegep St-Foy
Quebec06-2008
NA - Busniess
University Laval
Quebec 01.2012
High School Diploma -
Phoenix
Québec, QC01.2004
Skills
- Staff management
- Team Training
- Sales support
- Database management
- CRM software
- Contract negotiation
- Verbal and written communication
- Content creation
- Interior renovations
- Team recruitment
- Customer service-focused
- Customer relations
Languages
English
Native or Bilingual
French
Native or Bilingual
Spanish
Limited Working
Certification
- Quebec Driver's License with perfect driving record
*Class 4A-4B-5-6A
- First Aid Certification
- Class 1 Medical Certificate - issued by a Canadian Aviation Medical Examiner (CAME)
- Drone Operating license
- Google Project management- Coursera
Timeline
Community Manager - Resident Relations
Devon Properties - StarLight Investment
01.2022 - 02.2024
Business Owner
CJ Painting & Services
01.2020 - 07.2022
Senior Villa Specialiste
Luxury Retreats
01.2019 - 01.2021
Data Collection- Field Operator Specialiste
Place Sense- Google Division
01.2017 - 01.2019
Operations Coordinator
Uber Inc Montreal
01.2015 - 01.2017
Expert
Apple Store St-Catherine
01.2010 - 01.2015
Oilfield Floorhand & Crew Boss
Seismic & Drilling
01.2006 - 01.2010
- Quebec Driver's License with perfect driving record
*Class 4A-4B-5-6A
- First Aid Certification
- Class 1 Medical Certificate - issued by a Canadian Aviation Medical Examiner (CAME)
- Drone Operating license
- Google Project management- Coursera
AEC - Representation Conseil E-Marketing
Cegep St-Foy
NA - Busniess
University Laval
High School Diploma -
Phoenix
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