Summary
Overview
Work History
Education
Skills
Websites
Timeline
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CHRISTIAN JIMENEZ DIAZ

Toronto,Canada

Summary

Accomplished Senior Manager with 10+ years of experience in Supply Chain Management, Transportation, and Global Forwarding. A visionary and results-driven senior leader, dedicated to delivering exceptional service, driving operational efficiency, and implementing innovative cost-saving initiatives. Adept at staying ahead of industry trends while leveraging strategic and analytical expertise to optimize operations. Known for strong communication skills, both written and verbal, with a proven ability to lead and inspire teams to achieve organizational goals. Expertise in risk management, procurement principles, and complex problem-solving within dynamic, high-pressure environments. Highly skilled in prioritizing tasks, managing multiple projects, and meeting critical deadlines. Proficient at fostering team development and knowledge sharing to promote growth and performance excellence.

Overview

12
12
years of professional experience

Work History

Senior Manager of Global Transportation Excellence

DECIEM INC.
11.2021 - Current
  • Saved the company approximately $6M in the last fiscal year through strategic negotiations with forwarders and last-mile carriers (e-Commerce), equipment changes, and optimizing transportation modes.
  • Built, coached, and retained a high-performing team focused on addressing both current and future business needs, contributing to overall operational excellence.
  • Developed and managed partnerships with global transportation vendors, ensuring alignment with business growth, regulatory compliance, and cost-effective solutions.
  • Improved Global Transportation Service Provider KPIs by monitoring and continuously enhancing service offerings, ensuring customer satisfaction on a global scale.
  • Coordinated with Sales, Operations, Replenishment, Inventory Control, and Warehouse teams to ensure seamless execution of customer orders and alignment with business objectives.
  • Led negotiation processes for key freight agreements, securing favourable terms, and optimizing overall transportation spend.
  • Fostered a continuous improvement mindset, focusing on balancing service levels, technical challenges, and cost optimization in every process.
  • Actively participated in the development and enhancement of the Microsoft D365 Finance and Operations ERP system, including adding new modules and functionalities to improve operations.
  • Managed the transportation team's performance, consistently meeting annual goals and objectives while ensuring team alignment with broader business priorities.
  • Worked to reduce Deciem's carbon footprint by evaluating and implementing the most sustainable transportation options available.
  • Led and managed last-mile delivery operations for all global cities, ensuring timely and efficient e-commerce fulfillment.
  • Championed the resolution of customer issues related to carriers, improving customer satisfaction and overall experience within established timelines.
  • Developed and implemented best practices, guidelines, and protocols to provide exceptional customer care and enhance operational efficiency.

Manager of Global Transportation

DECIEM INC.
10.2020 - 11.2021
  • Oversee the day-to-day operations of the Transportation Team, ensuring smooth execution of all logistics processes.
  • Act as the primary point of contact for vendors regarding inbound shipments to company facilities, ensuring effective communication and coordination.
  • Ensure timely shipment of products to retailers, track shipments to their destination, and provide accurate shipping documentation as required.
  • Work closely with the warehouse team to ensure products are shipped on time and accurately, minimizing delays and errors.
  • Monitor shipments to ensure timely arrival, investigate and resolve discrepancies or issues, and maintain detailed records of incidents.
  • Generate and manage shipping paperwork according to the specific requirements of each shipment type, ensuring accuracy and compliance.
  • Obtain quotes for both inbound and outbound freight, evaluate cost-effective pricing, and approve shipments based on budget and efficiency.
  • Manage relationships with third-party vendors and brokers, ensuring smooth coordination and compliance with service level agreements (SLAs).
  • Develop and enforce processes and procedures to ensure the accuracy of logistics operations, and verify that all team members adhere to these standards.
  • Create and maintain dashboards to track open orders and delivery schedules, providing real-time visibility into operational performance.

Ocean Freight Pricing Specialist

DHL GLOBAL FORWARDING (CANADA) INC.
07.2018 - 09.2020
  • Analyzed shipment volume and revenue data to assess the effectiveness and profitability of pricing structures, making data-driven adjustments to optimize pricing strategies.
  • Designed and maintained tools that supported the pricing process, streamlining efforts across teams, and ensuring consistency in pricing decisions.
  • Partnered with the sales team to prepare, finalize, and deliver competitive proposals to clients in a timely manner, ensuring alignment with company pricing strategy.
  • Developed and implemented tailored pricing structures for prospective same-day clients, enhancing the company's ability to attract and retain high-value customers.
  • Worked closely with product teams to ensure that the most competitive and profitable pricing was presented in proposals, driving customer satisfaction and sales.
  • Followed established bid management processes for all bids, using standardized templates to ensure consistency, accuracy, and compliance with company guidelines.
  • Managed multiple time-sensitive bid projects simultaneously, meeting all deadlines while maintaining a high level of attention to detail and ensuring compliance with bid requirements.
  • Led the execution of seasonal pricing campaigns, such as special offers, to maximize revenue opportunities and improve market positioning.
  • Maintained professional and consistent communication throughout the RFQ process with Commercial Owners, regional product teams, and internal stakeholders, ensuring alignment and transparency.
  • Acted as a liaison between sales and product management teams, supporting present and future opportunities through effective collaboration and strategic pricing.

Supply Chain Logistics Manager

CAFÉS DE ESPECIALIDAD DE CHIAPAS, S.A.P.I. DE C.V. (CAFESCA)
08.2014 - 06.2016
  • Coordinated and managed oversight of imports, exports, and local shipment movements among branches
  • Developed the supply chain process of materials to comply with the free trade zone regulations
  • Managed carrier and vendor portals to ensure accurate and timely delivery
  • Liaised with local and international logistics suppliers, sellers, and costumers
  • Coordinated with freight forwarders, warehouse staff and Brokers to ensure accuracy of paperwork, processes and payments were completed
  • Created and maintained vendor portals with updated product information
  • Provided analytical support and guidance in identifying cost and time saving opportunities
  • Optimized the company’s logistics operations, negotiating pricing and charges with carriers
  • Supervised and controlled daily billing management

Marketing and Sales Coordinator (Asia & Middle East)

CAFÉS DE ESPECIALIDAD DE CHIAPAS, S.A.P.I. DE C.V. (CAFESCA)
10.2013 - 07.2014
  • Identified, analyzed, and developed business opportunities for Freeze Dried Soluble Coffee in Asia and the Middle East
  • Defined and developed strategies, designs, evaluations, and decision making on the environment of international business in the world of coffee, considering issues such as finance, legal, marketing muscle, promotion, and logistics, as well as regional integration
  • Attended international business trips to Canada, United States, China, Korea, and Japan

Export Logistics Coordinator

CAFÉS DE ESPECIALIDAD DE CHIAPAS, S.A.P.I. DE C.V. (CAFESCA)
07.2012 - 09.2013
  • Export Operations Coordination through free trade zone in air, sea, and land modes
  • Responsible for improving logistics costs and to achieve the objectives reported in the balance scorecard, such as just in time shipments, inventory, and monitoring IMMEX, as well as preparation of annual budgets
  • Played the role of internal auditor for ISO-9001 and the developed of procedures manuals for the logistics based on the regulation
  • Liable for the control of external warehouses in the U.S
  • And Europe, aside from coordination of shipments since these external warehouses to other countries

Education

Postgraduate Certificate - Global Business Management

Humber College
Toronto, ON, Canada
01.2018

Bachelor’s degree - International Business

Escuela Superior de Comercio y Administration (E.S.C.A.) – IPN
Mexico City, Mexico
01.2012

Technical Certificate - Business Administration

Jose Maria Morelos y Pavon CECyT No. 12 – IPN
Mexico City, Mexico
01.2008

Skills

  • Global Transportation & Forwarding Expertise
  • Supply Chain Management
  • Cost Optimization & Saving Initiatives
  • Strategic Leadership & Vision
  • Analytical Decision-Making & Problem-Solving
  • Motivational & High-Impact Leadership
  • Cross-Functional Coordination & Collaboration
  • Risk Mitigation & Management
  • Procurement & Sourcing Strategies
  • Deadline-Driven Execution & Prioritization
  • Operational Efficiency & Organizational Excellence
  • Effective Written & Verbal Communication
  • Professionalism, Diplomacy & Discretion
  • Knowledge Sharing & Team Development
  • Stakeholder Relationship Management
  • Microsoft Office Suite 2024 (Word, Excel, PowerPoint, Teams)
  • Navision ERP, D365 ERP
  • CargoWise 1 Logistics Software
  • Salesforce CRM & CRM Analytics
  • Lotus Notes, Outlook
  • Windows & Mac OSX Platforms

Timeline

Senior Manager of Global Transportation Excellence

DECIEM INC.
11.2021 - Current

Manager of Global Transportation

DECIEM INC.
10.2020 - 11.2021

Ocean Freight Pricing Specialist

DHL GLOBAL FORWARDING (CANADA) INC.
07.2018 - 09.2020

Supply Chain Logistics Manager

CAFÉS DE ESPECIALIDAD DE CHIAPAS, S.A.P.I. DE C.V. (CAFESCA)
08.2014 - 06.2016

Marketing and Sales Coordinator (Asia & Middle East)

CAFÉS DE ESPECIALIDAD DE CHIAPAS, S.A.P.I. DE C.V. (CAFESCA)
10.2013 - 07.2014

Export Logistics Coordinator

CAFÉS DE ESPECIALIDAD DE CHIAPAS, S.A.P.I. DE C.V. (CAFESCA)
07.2012 - 09.2013

Postgraduate Certificate - Global Business Management

Humber College

Bachelor’s degree - International Business

Escuela Superior de Comercio y Administration (E.S.C.A.) – IPN

Technical Certificate - Business Administration

Jose Maria Morelos y Pavon CECyT No. 12 – IPN

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