Christian Hernandez
Los Angeles
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Night Shift Stocker
The Home Depot
- Stocked shelves efficiently to ensure product availability and enhance customer shopping experience.
- Organized merchandise displays to maximize visibility and accessibility for customers.
- Assisted in inventory management by monitoring stock levels and reporting discrepancies.
- Operated equipment, including forklifts, to facilitate efficient stock movement and storage.
- Trained new staff on stocking procedures and safety protocols to promote a cohesive work environment.
- Performed inventory control, such as counting, and stocking merchandise.
Overnight Stocker
The Home Depot
Commerce, CA
07.2022 - 03.2023
- Unloaded and organized incoming inventory to ensure efficient stock placement.
- Operated equipment such as pallet jacks and forklifts for inventory movement.
- Assisted in maintaining store cleanliness and organization standards for optimal customer experience.
- Collaborated with team members to optimize stock levels and product rotation.
- Provided support during peak hours by restocking shelves efficiently and promptly.
- Engaged with customers to assist with inquiries regarding product availability on shelves.
Crew Member
Kalpan industries
Santa Fe Springs, CA
02.2020 - 03.2022
- Collaborated with team members to meet production targets and improve service quality.
- Maintained cleanliness and organization of work areas to enhance operational efficiency.
- Operated equipment and tools effectively, contributing to smooth production processes.
- Assisted in daily operations, ensuring efficient workflow and adherence to safety protocols.
- Supported inventory management by monitoring stock levels and reporting discrepancies.
- Adapted quickly to new tasks and changes in procedures, demonstrating flexibility in role.
- Trained new crew members on standard operating procedures and safety practices.
Cashier
Jack in the box
Montebello, CA
10.2018 - 06.2019
- Processed customer transactions accurately and efficiently at point of sale.
- Maintained cleanliness and organization of work area to ensure optimal customer experience.
- Assisted in training new cashiers on operational procedures and company policies.
- Managed cash drawer, ensuring accurate balance at end of shifts.
- Supported promotional campaigns by effectively communicating menu items to customers.
Website Designer
EJ Diamonds
Los Angeles, CA
07.2023 - 12.2024
- Designed user-friendly website layouts enhancing customer experience and engagement.
- Developed responsive web designs ensuring compatibility across multiple devices and platforms.
- Conducted usability testing to identify and resolve design-related issues, improving site functionality.
Education
High school diploma -
Schurr High School
Commerce, CA06.2021
Skills
- Truck driving
- Sales management
- Salesforce
- POS
- Pallet Jack
- Heavy lifting
- Relationship management
- Dealership experience
- Customer service
- Sales
- Communication skills
- Negotiation
- Warehouse management system
- Purchasing
- Leadership
- Marketing
- Cash register
- Merchandising
- Packaging
- Telemarketing
- Retail sales
- Mechanic experience
- Manual transmission
- Van driver
- Customer communication
- Direct sales
- Math
- Time management
- Cash handling
- Basic math
- Warehouse experience
- Spanish
- Forklift
- Bilingual
- Retail math
- Organizational skills
- Restaurant experience
- Shuttle driving
- Mechanical knowledge
- Willing to learn
- Customer assistance
Certification
- Non-CDL Class C
- Driver's License
Languages
Spanish - Expert
Timeline
Website Designer
EJ Diamonds
07.2023 - 12.2024
Overnight Stocker
The Home Depot
07.2022 - 03.2023
Crew Member
Kalpan industries
02.2020 - 03.2022
Cashier
Jack in the box
10.2018 - 06.2019
Night Shift Stocker
The Home Depot
High school diploma -
Schurr High School