Christian Henderson
Los Angeles
Summary
Committed to learning new skills, taking on diverse responsibilities, and consistently delivering results.
Overview
6
6
years of professional experience
Work History
Customer Success Specialist
Gateway Clinical
Los Angeles
02.2024 - Current
- Managed customer inquiries to ensure timely resolution of issues.
- Provided product knowledge support to customers and internal teams.
- Maintained detailed records of customer interactions in the CRM system.
Social Media Content Coordinator
Hotline Media
Los Angeles
09.2022 - 01.2024
- Created engaging social media content tailored to target audiences across multiple platforms.
- Analyzed audience engagement data to inform and enhance content strategy.
- Scheduled and published daily posts to sustain consistent online presence and foster community engagement.
Lead Logistics Coordinator
Britelite Enterpris
Los Angeles
10.2020 - 09.2022
- Coordinated with vendors to secure timely delivery of goods and maintain supply chain fluidity.
- Developed shipping schedules that improved transportation efficiency and minimized delays.
- Oversaw documentation processes to ensure accurate record-keeping and streamline auditing.
Education
Bachelor of Arts - Cinema Arts + Science/ Business Minor
Columbia College Chicago
Chicago05-2018
Skills
- CRM management
- Customer retention
- Sales strategies
- Customer service
- Data analysis
- Product training
- Team collaboration
- Relationship building
Timeline
Customer Success Specialist
Gateway Clinical
02.2024 - Current
Social Media Content Coordinator
Hotline Media
09.2022 - 01.2024
Lead Logistics Coordinator
Britelite Enterpris
10.2020 - 09.2022
Bachelor of Arts - Cinema Arts + Science/ Business Minor
Columbia College Chicago