Christian Guerrero
Santa Rosa
Summary
Warehouse management professional with strong leadership skills and results-driven approach. Experienced in optimizing inventory control, streamlining operations, and ensuring safety compliance. Highly collaborative, adaptable to changing needs, and reliable. Proficient in logistics, team coordination, and problem-solving.
Overview
5
5
years of professional experience
Work History
Warehouse Manager
Sleep City Mattress Center
09.2019 - 01.2025
- Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Boosted customer satisfaction through timely order fulfillment and accurate inventory tracking.
- Increased warehouse efficiency by implementing new inventory management systems and procedures.
- Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Organized records of vehicles, schedules and completed orders.
- Developed and maintained knowledgeable and productive team of employees.
Sales Representative
Sleeep City
09.2019 - 01.2025
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Scheduled deliveries for customers'' purchases while coordinating effectively with warehouse personnel to ensure timely arrival of items at their intended destinations.
- Increased customer satisfaction by providing personalized product recommendations and informative presentations on mattress features.
- Improved efficiency within the sales process by implementing time-saving strategies that expedited client consultations while maintaining quality interactions.
- Conducted regular inventory checks to ensure accurate stock levels and promptly addressed discrepancies.
- Stayed informed of current industry trends, new products, and competitor offerings to provide well-rounded advice to clients.
- Boosted store revenue through upselling accessories, warranties, and financing options to customers.
- Demonstrated flexibility in adapting to changing store needs, such as assisting with floor coverage or covering shifts when necessary.
- Maintained detailed files on past transactions and designs for budget and future reference.
Education
No Degree - Engineering in Aviation
Santa Rosa Junior College
Santa Rosa, CA06-2028
Skills
- Shipping and receiving
- Route optimization
- Delivery scheduling
- Inventory and stocking
- Loading and unloading
- Problem-solving
- Employee safety
- Staff supervision
- Customer care
- Warehouse logistics
- Documentation
- Computer skills
- Product demonstration
Languages
Spanish
Native or Bilingual
Timeline
Warehouse Manager
Sleep City Mattress Center
09.2019 - 01.2025
Sales Representative
Sleeep City
09.2019 - 01.2025
No Degree - Engineering in Aviation
Santa Rosa Junior College
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