Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

CHRISTIAN GRADOS CARBAJAL

Vancouver

Summary

Experienced professional with a background in operational management, financial administration, and social services. Skilled in budgeting, needs assessment, and compassionate support for vulnerable populations. Certified in First Aid/CPR, Naloxone awareness, and Food Safe. Eager to leverage my skills and experience to contribute positively to the mission of providing safe and supportive environments.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Operations Lead, Quality & Floor Support

Lululemon Head Office - BC
08.2022 - 03.2024
  • Capture and create feedback loops for Guests & Educators
  • Observes trends, provides suggested solutions, ability to complete root cause analysis
  • Assesses and manages Team Lead performance including performance improvement plans, development plans and formal performance reviews
  • Ensures processes are working smoothly and efficiently, guest experience and service-level agreements are met, and establishes team performance targets
  • Creates short-term and long-term strategies to develop functions and support business needs for the team
  • Tracks and monitors budget for people related expenses (i.e, staff rewards, food, office supplies, etc)
  • Responsible for performing additional task and assignments as required, supporting our internal partners in delivering initiatives to our team members.

Volunteer

First United
04.2022 - 08.2022
  • Worked successfully with diverse group of volunteers to accomplish goals and address issues related to our products and services
  • Prioritized and organized tasks to efficiently accomplish service goals
  • Assisted in cooking, serving, and distributing meals to people from the homeless shelter
  • Distributing gifts and money to the homeless during special holidays
  • Setting up meals with tables, cutlery, beverages, and snacks for when the homeless arrive.

Finance Assistant

Norsemont Mining Inc
05.2019 - 02.2022
  • Maintain an organized filing system of paper and electronic documents
  • Coordinate agendas for CEO, CFO, Directors, and office meetings
  • Assist with creating, preparing, and editing documents, reports, and presentations
  • Prepare invoices and monthly expense reports
  • Information Systems Analyst Duties
  • Maintain OneDrive and SharePoint systems
  • Install system and driver updates on Windows 10 and macOS computers
  • Prepare Cheques for payments and receivables
  • Assist shareholders for stocks agreement and compile Brokerage Statements.

Social Services Jr.

ESSALUD Medical Center
03.2015 - 03.2017
  • Manage administrative procedures: subsidies, reimbursement of Maternity social benefits, affiliations, Life Insurance
  • Keep the record of medical leaves, Subsidies (maternity, illness), and Licenses (Death, Paternity, Family Emergency) updated
  • Responsible for subsidy recovery for Essalud and informing the Financial and HR departments about them
  • Plan and execute the annual Work Plan, as well as the Social Benefits programs
  • Organize and supervise celebrations of commemorative dates (International Women's Day, Labor Day, Mother's Day, Father's Day, birthday celebrations, Independence Day, and Christmas)
  • Enroll the dependents of personnel in EsSalud and the T-Registration
  • Support in the administrative management of the Human Resources department.

Education

Nonviolent Crisis Intervention Certificate -

Heritage College
03.2024

Bachelor's degree Business Administration -

Acsenda School of Management
Vancouver, BC
06.2022

Bachelor's Degree Social Science -

Peruvian University of Technology
Lima
03.2015

Skills

  • Budgeting and Finance
  • Motivational Techniques
  • Marketing Initiatives
  • Performance Monitoring
  • Business Development
  • Administrative Documentation
  • Needs Assessment
  • Professional Demeanor
  • First Aid / CPR Training
  • Naloxone training

Certification

  • Standard First Aid & CPR, 02/ 2024
  • Naloxone Awareness, 02/ 2024
  • Food safe Level 1, 01/ 2020

Timeline

Operations Lead, Quality & Floor Support

Lululemon Head Office - BC
08.2022 - 03.2024

Volunteer

First United
04.2022 - 08.2022

Finance Assistant

Norsemont Mining Inc
05.2019 - 02.2022

Social Services Jr.

ESSALUD Medical Center
03.2015 - 03.2017

Nonviolent Crisis Intervention Certificate -

Heritage College

Bachelor's degree Business Administration -

Acsenda School of Management

Bachelor's Degree Social Science -

Peruvian University of Technology
  • Standard First Aid & CPR, 02/ 2024
  • Naloxone Awareness, 02/ 2024
  • Food safe Level 1, 01/ 2020

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CHRISTIAN GRADOS CARBAJAL