Christian Gonzalez
South Gate
Summary
Dynamic leader with a proven track record at Amazon Logistics, enhancing operational efficiency and cutting costs. Excelled in relationship building and business development, achieving significant improvements in customer satisfaction and program innovation at After-School All-Stars. Skilled in cost control and equipment maintenance, driving progress and fostering team excellence.
Overview
7
7
years of professional experience
2
2
Certifications
Work History
Area Manager
Amazon Logistics
10.2020 - 12.2024
- Developed processes to save on costs and prevent losses.
- Led weekly meetings with regional staff to review progress, address challenges and drive timely task completion.
- Monitored and analyzed performance data, identifying areas of improvement and developing corrective action plans.
Program Leader
After-School All-Stars
10.2018 - 10.2020
- Established and optimized program schedules to cover planned needs while capitalizing on opportunities to improve student learning.
- Collaborated on strategies to enhance student learning and behavior alongside parents and teaching staff.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
Customer Service Representative
Sprint
09.2017 - 10.2018
- Responded to customer requests for products, services, and company information.
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Managed timely and effective replacement of damaged or missing products.
Education
Bachelor of Science - Business Administration
California State University, Los Angeles
Los Angeles, CA01-2026
Associate of Science - Business Administration
East Los Angeles Community College
Monterey Park, CA08-2024
High School Diploma -
South Gate Senior High School
South Gate, CA06-2017
Skills
- Business development and planning
- Relationship building and management
- Controlling costs
- Equipment maintenance coordination
Certification
- Programming Foundations with Java Script,HTML and CSS
- Programming for everybody (getting started with Python)
Languages
English
Native or Bilingual
Spanish
Limited Working
Interests
- Electronics and Circuit Building
- Woodworking
- Reading
- Music
- Swimming
- Digital Art and Animation
- 3D Printing
- Robotics
Timeline
Area Manager
Amazon Logistics
10.2020 - 12.2024
Program Leader
After-School All-Stars
10.2018 - 10.2020
Customer Service Representative
Sprint
09.2017 - 10.2018
Bachelor of Science - Business Administration
California State University, Los Angeles
Associate of Science - Business Administration
East Los Angeles Community College
High School Diploma -
South Gate Senior High School
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