Christian Franke
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Service Manager
Alliston Home Hardware Building Centre
04.2015 - Current
-
-
- Resolved customer complaints in professional and timely manner.
- Trained and supervised service staff members to meet business goals.
- Developed and maintained positive relationships with customers & vendors to build rapport and trust.
- Meet with customers to discuss service needs and offer available solutions. Prepare quotes for decking, roofing, siding, fencing (chainlink & wood), doors, windows & garage doors. Follow up quote estimates as required.
- Monitored inventory levels and placed orders to replenish stock.
- Coordinated with other departments to maintain streamlined and productive workflow.
- Negotiated with vendors to secure best prices for parts and supplies.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Identified and communicated customer needs to supply chain capacity and quality teams.
Drywall Journeyman
Local 675
04.2005 - 04.2015
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Framing & installation of drywall on commercial/retail sites.
Education
High School Diploma -
Haliburton Highland Secondary School
Haliburton, ON06.1986
Skills
- Construction Methods
- Honest and Trustworthy
- Vendor Sourcing
- Upselling
- Product and Service Sales
- Energetic and Outgoing
- Supply Ordering
Certification
First Aid
Drywallers Journeyman
WHMIS
Fall Arrest
Hobbies
Camping
Fishing
Woodworking
Gardening
Watching Hockey
Timeline
Service Manager
Alliston Home Hardware Building Centre
04.2015 - Current
Drywall Journeyman
Local 675
04.2005 - 04.2015
High School Diploma -
Haliburton Highland Secondary School
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