Christian Felizardo
Lake Country,BC
Summary
Results-driven food service supervisor with expertise in inventory management and staff training. Proven ability to enhance guest satisfaction through effective problem-solving and team leadership.
Overview
11
11
years of professional experience
Work History
Food Service Supervisor
McT&T Foods Ltd. dba Mcdonalds Restaurant Kelowna
Kelowna, British Columbia
11.2023 - Current
- Supervised daily food preparation and service operations in a fast-paced environment.
- Trained new staff on food safety and customer service standards.
- Managed inventory levels and restocked supplies as needed throughout shifts.
Retail Manager
Trophy Haus Limited
Mt. Hagen, Papua New Guinea
11.2020 - 11.2023
- Managed daily store operations and ensured efficient staff coordination.
- Trained and supervised team members on customer service standards.
- deal with customer complaints and recovery
Restaurant Manager
The Chicken Shop under JFK Limited
Port Moresby, Papua New Guinea
04.2018 - 01.2020
- Coordinated daily restaurant operations to ensure smooth service flow.
- Managed staff schedules to optimize labor efficiency and coverage.
- Implemented inventory control procedures to maintain stock levels.
- I've resolved customer complaints quickly to enhance guest satisfaction.
Assistant Restaurant Manager
Jollibee Foods Corp. Franchise of Mega Jollyworld Foods Corporation
Sta Rosa,, Laguna, Philippines
09.2014 - 03.2018
- Maintained cleanliness and safety standards in dining and kitchen areas consistently.
- Managed staff schedules and facilitated training for new team members.
- Monitored inventory levels and coordinated with suppliers for timely deliveries.
- Ensured compliance with health and safety regulations.
Education
Bachelor of Science in Business Administration - Marketing Management
St. Vincent College of Cabuyao
#54 Mamatid Cabuyao Laguna , Philippines03-2014
Skills
- Inventory management
- Scheduling management
- Adaptability
- Patient and diligent in the performance of assigned work
Custom
- FoodSafe Level 1 issued by Interior Health
Timeline
Food Service Supervisor
McT&T Foods Ltd. dba Mcdonalds Restaurant Kelowna
11.2023 - Current
Retail Manager
Trophy Haus Limited
11.2020 - 11.2023
Restaurant Manager
The Chicken Shop under JFK Limited
04.2018 - 01.2020
Assistant Restaurant Manager
Jollibee Foods Corp. Franchise of Mega Jollyworld Foods Corporation
09.2014 - 03.2018
Bachelor of Science in Business Administration - Marketing Management
St. Vincent College of Cabuyao