Christian Del Real
Carson
Summary
Dynamic customer service professional with proven leadership skills, honed at In-N-Out Burger. Recognized for enhancing customer satisfaction and streamlining operations through effective time management and attention to detail. Adaptable and self-motivated, committed to fostering positive relationships and achieving team goals in fast-paced environments.
Developed strong collaborative and multitasking skills in fast-paced environment, ensuring efficient handling of various tasks. Transitioning into new field with focus on leveraging problem-solving capabilities and adaptability. Seeking opportunities to apply and grow versatile skills in dynamic and supportive setting.
Personable and adaptable professional equipped with solid foundation in effective communication and organization. Knowledge of customer service principles and proficiency in managing administrative tasks and data entry. Capable of delivering excellent support to ensure smooth operations and contribute to team success.
Overview
2
2
years of professional experience
Work History
Assoicate
In-N-Out Burger
05.2023 - 11.2024
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Proved successful working within tight deadlines and a fast-paced environment.
Sandwich Artist
Subway
12.2022 - 05.2023
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Maintained a clean and organized workspace, adhering to strict sanitation standards.
- Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
- Trained new employees on company policies and procedures, contributing to overall team performance and growth.
- Resolved customer complaints professionally, maintaining positive relationships and promoting repeat business.
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
- Operated cash register and handled transactions accurately, ensuring smooth checkout process.
- Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
- Closed store alone and ran store alone for a few hours at a time
Education
High School Diploma -
North High
Torrance, CABachelor of Science - Finance
El Camino College
Torrance, CA06-2028
Skills
- Customer service
- Time management
- Attention to detail
- Computer skills
- Leadership qualities
- Customer interaction
- Workplace safety
- Cash handling
- Flexible schedule
Accomplishments
- Collaborated with team of 9 in the development of Delirium a clothing brand.
Languages
English
Native or Bilingual
Spanish
Limited Working
Interests
- Playing Sports
- Animal Care
- Fashion and Style
- Watching Movies and TV Shows
- Music
- Gym Workouts
- I like working with my hands and fixing things
- Backpacking and Hiking
- Video Gaming
- Martial Arts
- Volunteer Work
Timeline
Assoicate
In-N-Out Burger
05.2023 - 11.2024
Sandwich Artist
Subway
12.2022 - 05.2023
High School Diploma -
North High
Bachelor of Science - Finance
El Camino College
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