Christian Craig
Chico
Summary
Dynamic professional, excelling in customer service and management. Recognized for enhancing operational efficiency and fostering team accountability. Possesses strong problem-solving abilities, as well as maintaining a safe and enjoyable work environment.
Overview
9
9
years of professional experience
Work History
Delivery Driver/Member
Chico Entree Express
07.2019 - 2025
- Delivered orders promptly while adhering to traffic regulations and safety protocols.
- Maintained accurate records of deliveries and customer interactions to ensure service quality.
- Communicated effectively with dispatch team to optimize delivery routes and schedules.
- Provided exceptional customer service by addressing inquiries and resolving issues during deliveries.
Sandwich Artist
SUBWAY®Restaurants
08.2018 - 10.2019
- Increased speed of service through effective multitasking and time management skills.
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
- Oversaw the restaurant on the weekends.
General Manager
Mcdonalds
09.2016 - 05.2018
- Developed strategic initiatives to improve customer satisfaction and drive revenue growth.
- Fostered a culture of accountability through regular feedback and mentoring of staff.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Manager
Wendy's
09.2015 - 10.2016
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
Telemarketing Sales Representative
K-Designers
04.2014 - 06.2015
- Conducted outbound calls to potential clients, promoting home improvement services and generating interest.
- Answered questions about company offerings with knowledgeable responses about products and services.
- Explained product prices and packages as well as answered questions and addressed concerns of customers.
Server
Zelda's Gourmet Pizza
02.2011 - 10.2013
- Oversaw table assignments and coordinated service flow to maximize efficiency during busy shifts.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
Education
No Degree -
Department Management Capstone
Reno, NVSkills
- Customer service
- Punctual and reliable
- Problem-solving
- Time management skills
- Clean driving record
- Management
Timeline
Delivery Driver/Member
Chico Entree Express
07.2019 - 2025
Sandwich Artist
SUBWAY®Restaurants
08.2018 - 10.2019
General Manager
Mcdonalds
09.2016 - 05.2018
Manager
Wendy's
09.2015 - 10.2016
Telemarketing Sales Representative
K-Designers
04.2014 - 06.2015
Server
Zelda's Gourmet Pizza
02.2011 - 10.2013
No Degree -
Department Management Capstone