Christian Coulombe
Thorold,ON
Summary
High-energy professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Server/cook
Iggy's-Fonthill, ON
Fonthill, Canada
03.2024 - Current
- Preparing drink orders, Taking orders from customers, Serving customers, Taking payments, Ensuring a balanced til, Preparing food and ensuring its best quality
Rental Housing Administrator
Shabri Properties LImited-St. Catharines, ON
St. Catharines, Canada
06.2022 - Current
- Filing/Keeping records of rental leases/payments and arrears, Calculating RGI for low income tenants, Auditing low income family finances, Advertising rentals online/Creating waitlist offers, Showing apartments and student rooms, Dealing with tenant and roommate conflicts, Maintaining and updating tenant records, Coordinating service calls between tenants and vendors, Cutting keys, Balancing cheque books, Daily bank deposits, Minor maintenance repairs, Preparing legal leases in Ontario
Bartender/Server
Smithville Pizzeria-Smithville, ON
Smithville, Canada
01.2021 - 06.2022
- Engage with customers in a friendly manner and build rapport with regular guests, Take customer orders and input into POS system accurately, Serve customers drinks/food orders, Stay updated on current menu choices and specialties, Perform basic cleaning tasks, Prepare food orders for both take out and dine-in customers, Prepare alcohol or non-alcohol beverages for bar patrons, Kept beer and pop fridge stocked, General opening/closing duties
Property Administrator
Skrtich Living-Thorold, ON
Thorold, Canada
01.2020 - 05.2022
- Keeping records of rental leases/payments and arrears, Advertising rentals online, Showing apartments and student rooms, Dealing with tenant and roommate conflicts, Maintaining and updating tenant records, Coordinating service calls between tenants and vendors, Cutting keys, Balancing cheque books, Weekly bank deposits
Front Desk Agent
Comfort Inn by Choice Hotels-Niagara, ON
Niagara, Canada
04.2018 - 01.2020
- Explained details regarding property, including restaurants, pool area, spa and fitness center to acclimate patrons to resort environment, Kept accounts in balance and ran daily reports to verify totals, Answered multi-line phone system, responded to inquiries and transferred calls to correct departments and personnel, Updated customer accounts with add-on room charges, including minibar use and room service bills, Liaised with housekeeping and maintenance staff to address requests and complaints made by guests, Provided guests with above-and-beyond service, including making outside venue reservations and setting up tours, Calculated billings and posted charges to room accounts, reviewing all charges with guests at checkout, Issued room keys to guests upon check-in and answered questions regarding proper use, Maintained transaction security by verifying payment cards against identification, Executed positive demeanor to each and every visitor approaching front desk, Took reservations over phone, in person and via computer for guests and provided confirmation information
Store Manager
Dominos Pizza-Virgil, ON
Virgil, Canada
04.2016 - 04.2018
- Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns, Applied performance data to evaluate and improve operations, target current business conditions and forecast needs, Completed quarterly profit and loss performance reports, Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands, Managed vendor selection and relations to guarantee best pricing and on-time deliveries, Oversaw, trained and encouraged high number of Customer Service reps and Pizza makers, promoting culture of efficiency and performance, Created work schedules according to sales volume and number of employees, Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively
Education
Diploma - Marketing
Conestoga College
04.2017
Diploma - Journalism
Durham College
04.2015
Skills
- Inventory Control
- Relationship building
- Outlook
- Receptionist
- Administrative Assistant
- Store Management Experience
- Presentation Skills
- Digital Marketing
- Social Media Management
- Microsoft Office
Certification
- Ontario Smart Serve
- Standard First Aid and CPR
Languages
English, Advanced
Timeline
Server/cook
Iggy's-Fonthill, ON
03.2024 - Current
Rental Housing Administrator
Shabri Properties LImited-St. Catharines, ON
06.2022 - Current
Bartender/Server
Smithville Pizzeria-Smithville, ON
01.2021 - 06.2022
Property Administrator
Skrtich Living-Thorold, ON
01.2020 - 05.2022
Front Desk Agent
Comfort Inn by Choice Hotels-Niagara, ON
04.2018 - 01.2020
Store Manager
Dominos Pizza-Virgil, ON
04.2016 - 04.2018
Diploma - Marketing
Conestoga College
Diploma - Journalism
Durham College
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