Christian Cortez
Los Angeles
Summary
Experienced in customer service with a passion for creating a welcoming environment for all guests and coworkers. Skilled and comfortable in handling fast-paced work environments, ensuring accuracy while strongly committed to quality. Constantly seeking opportunities to grow, improve, and learn from my peers.
Overview
5
5
years of professional experience
Work History
Care Provider
IHSS - In Home Supportive Services
Los Angeles
06.2020 - Current
- Provide support with mobility, transferring, and positioning to ensure client comfort and safety
- Plan, prepare, and serve meals tailored to clients needs and preferences
- Perform light housekeeping duties, such as laundry, cleaning, and organize living spaces
Cage Vault Teller - Cashier
Commerce Casino
Commerce
06.2022 - 03.2024
- Answer questions about casino procedures, promotions, and services
- Work closely with other cage tellers, supervisors, and departments
- Process credit card advances, check cashing, and wire transfers
- Exchange chips, checks, and vouchers for cash
Cashier
Jack in the Box
Los Angeles
02.2020 - 04.2022
- Greet customers and make them feel welcome
- Handle high volumes of customers quickly without sacrificing quality
- Take food and drink orders
- Answer questions about the menu or promotions
Education
Associates Degree - Nursing
East Los Angeles College
07.2025
Skills
- Experienced in customer service
- Effective and friendly communication with coworkers
- Task-efficient while maintaining quality
- Works well under high stress/pressure situations
- Productive and focused through long shifts
- Ability to multitask
- Bilingual - proficient in Spanish
Timeline
Cage Vault Teller - Cashier
Commerce Casino
06.2022 - 03.2024
Care Provider
IHSS - In Home Supportive Services
06.2020 - Current
Cashier
Jack in the Box
02.2020 - 04.2022
Associates Degree - Nursing
East Los Angeles College
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