Christian Bugs Bugsch
Fresno
Summary
Skilled hospitality professional with six years in high-volume restaurant environments. Delivered exceptional guest service, built strong customer relationships, and maintained composure under pressure. Recognized for five-star guest reviews and training new servers, enhancing team culture. Expertise in customer engagement, food and beverage service, conflict resolution, and effective multitasking.
Overview
7
7
years of professional experience
Work History
Server & Server Trainer
Ichi Shabu
Fresno, CA
09.2025 - 06.2026
- Trained and mentored newly hired servers on restaurant procedures, menu knowledge, service standards, and guest relations.
- Consistently received five-star guest reviews for professionalism, attentiveness, and quality of service.
- Delivered exceptional dining experiences while maintaining high standards of customer satisfaction.
- Managed multiple tables simultaneously while ensuring prompt, accurate, and personalized service.
- Maintained detailed knowledge of menu offerings and provided informed recommendations to guests.
- Resolved guest concerns quickly and professionally to ensure a positive dining experience.
- Collaborated closely with kitchen and support staff to maintain efficient operations.
- Assisted management with onboarding and development of front-of-house team members.
Server
Que Pasa
Fresno, CA
10.2024 - 10.2025
- Provided outstanding customer service by anticipating guest needs and responding promptly to requests.
- Maintained strong guest satisfaction through attentive service and effective communication.
- Created welcoming dining experiences through professional and friendly guest interactions.
- Worked efficiently in a fast-paced environment while maintaining attention to detail and service quality.
- Processed cash and card transactions accurately using POS systems.
- Assisted with training and support of new team members.
- Followed food safety and sanitation standards in compliance with health regulations.
Busser / Food Expeditor
Pismo's Coastal Grill
Fresno, CA
07.2022 - 04.2024
- Maintained clean, organized, and guest-ready dining and service areas.
- Coordinated food delivery between kitchen and service staff while ensuring order accuracy and presentation standards.
- Assisted with setup and breakdown of large parties and special events.
- Stocked and maintained bar inventory, glassware, garnishes, syrups, juices, and ice.
- Supported restaurant operations by resetting tables quickly and efficiently.
- Maintained cleanliness throughout dining rooms, patio areas, restrooms, and service stations.
- Demonstrated strong teamwork and communication skills in a high-volume restaurant environment.
Barista
Starbucks
Fresno, CA
04.2020 - 05.2022
- Delivered exceptional customer service while preparing beverages and food items accurately and efficiently.
- Managed multiple orders simultaneously while maintaining quality and speed standards.
- Educated customers on menu offerings and product recommendations.
- Performed opening and closing procedures, cleaning duties, and merchandising tasks.
- Handled cash and electronic transactions accurately and responsibly.
Laborer
Opposable Thumbs Construction
Sonora, CA
04.2019 - 03.2020
- Assisted with construction site preparation, cleanup, and material handling.
- Performed painting, finishing work, trenching, grading, and concrete-related tasks.
- Maintained safe and organized job sites while supporting project completion.
- Assisted with scaffold construction, ladder setup, and equipment maintenance.
- Contributed to high-quality workmanship and customer satisfaction through dependable performance.
Education
High School Diploma -
Crescent View West
05.2021
Skills
- Food & Beverage Service
- Server training
- POS Systems
- Cash Handling
- Food Safety & Sanitation
- Customer satisfaction
- Guest Relations
- Upselling strategies
- High-volume operations
- Multitasking
- Conflict Resolution
- Team Leadership
- Attention to Detail
- Adaptability
- Communication Skills
Timeline
Server & Server Trainer
Ichi Shabu
09.2025 - 06.2026
Server
Que Pasa
10.2024 - 10.2025
Busser / Food Expeditor
Pismo's Coastal Grill
07.2022 - 04.2024
Barista
Starbucks
04.2020 - 05.2022
Laborer
Opposable Thumbs Construction
04.2019 - 03.2020
High School Diploma -
Crescent View West