Dedicated case manager with expertise in behavioral intervention and community collaboration. Proven ability to build relationships and support students and families effectively, ensuring access to essential resources.
Overview
7
7
years of professional experience
Work History
Case Manager
Hope Housing for Students
Long Beach
05.2025 - Current
Guided students in accessing essential resources and support services to improve their academic experience.
Partnered with community organizations to expand and improve service offerings for students.
Engaged with students regularly to assess well-being and track progress toward goals.
Behavior Technician
Beach Cities Learning Center
Rosemead
08.2023 - 05.2025
Collaborated with teachers to enhance classroom management strategies, promoting a conducive learning environment.
Monitored student progress and documented behavioral data to inform tailored interventions.
Implemented crisis intervention strategies to maintain safety and support students' emotional well-being in classroom settings.
Behavior Interventionist
Connecting Dot by Dot
West Covina
09.2023 - 04.2024
Implemented behavior intervention strategies for individuals with developmental challenges.
Collaborated with families to develop personalized support plans.
Observed and documented client behaviors to track progress and adjust interventions.
Store Manager
T-Mobile
Downey
02.2019 - 09.2023
Managed daily store operations, ensuring adherence to company policies to maintain high standards.
Trained and mentored team members on customer service best practices, enhancing customer satisfaction.
Oversaw inventory management and stock replenishment processes to ensure optimal stock levels.