Christian Bacud

To gainfully employ in an institution wherein I can fully practice my knowledge, skills, education and to be part of a team that helps to achieve the organization's success.

Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.

Diligent worker with solid background in retail sales and customer engagement. Demonstrated success in driving store sales and enhancing customer satisfaction through effective communication and product knowledge. Proven ability to utilize problem-solving skills and teamwork to meet customer needs and achieve sales targets.

• Telephone Service - Professionally processed 80+ calls per day, providing information and service to ensure customer satisfaction.
• Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
• Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.

• Dedicated customer service representative with over 5 years of experience in high-volume call center environments, handling complex customer issues and providing solutions that enhance customer satisfaction and loyalty.
• Achieved a customer satisfaction rating of 95%, consistently exceeding team averages due to high-quality service and quick issue resolution.

• Date of Birth: May 03, 1995
• Nationality: Filipino
• Religion: Catholic
• Marital Status: Married