CHRISTIAN ATIEMO
London
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
5
5
years of professional experience
Work History
Assistant Store Manager
Kal Tire Cooperation
01.2020 - Current
- Assisted store manager with operating profit and loss statements
- Customer service oriented and went above beyond to get my customers the ultimate best service
- I have proven sales abilities for over a decade plus that helped me turn a loosing franchise into a profitable one
- Demonstrated an understanding and working knowledge of budget and inventory management
- Trained and developed team members to provide excellent customer service and achieve sales targets
- Operated with confidence and sound judgment under pressure; able to prioritize and delegate effectively
- Safety conscious, wear required PPE, and follow safe work protocols were strictly adhered to under my supervision and stewardship.
Client Services Associate
Royal Bank of Canada
- 12.2019
- Improved customer service experience created engaged customers and facilitated organic growth
- Took ownership of customers issues and followed problems through to resolution
- Set a clear mission and deployed strategies focused on that mission
- Developed service procedures, policies and standards
- Kept accurate records and document customer service actions and discussions
- Recruited, mentored and developed customer service agents and nurtured an environment where they can excel through encouragement and empowerment.
Client Services Manager
Royal Bank of Canada
- 12.2019
- Improved customer service experience created engaged customers and facilitated organic growth
- Took ownership of customers issues and followed problems through to resolution
- Set a clear mission and deployed strategies focused on that mission
- Developed service procedures, policies and standards
- Kept accurate records and document customer service actions and discussions
- Recruited, mentored and developed customer service agents and nurtured an environment where they can excel through encouragement and empowerment.
Education
Bachelor of Arts -
University of Windsor
Windsor, ON06.2012
Skills
- Store Organization
- Stock management
- Records Management
- Business Development
Credentials
- Bachelor of Arts Degree
- Certified First Aid Attendant
Professional Background
Professional with 16+ years of experience in office environments and finance industries. Expert at managing a team of 25+ to complete jobs in a timely manner. Proven management skills and a deep familiarity with all aspects of successful foremanship. Operates with a strong sense of urgency and thrives in a fast-paced setting. Excellent communication skills with a strong emphasis on being team and detail oriented at all times. Also implement creative and analytical skills to effectively manage work projects in a professional manner.
Languages
English
Native or Bilingual
Timeline
Assistant Store Manager
Kal Tire Cooperation
01.2020 - Current
Client Services Associate
Royal Bank of Canada
- 12.2019
Client Services Manager
Royal Bank of Canada
- 12.2019
Bachelor of Arts -
University of Windsor
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