ROY ALLAIN
San Clemente,CA
Summary
Versatile and accomplished Owner-Operator with proven success in leading multiple businesses across construction, operations, and business management. Demonstrated expertise in team leadership, client relationships, and high-quality craftsmanship as a skilled wood floor artisan. Recognized for strong problem-solving, critical thinking, and communication skills. Committed to building meaningful, results-driven relationships and fostering high-performing teams.
Overview
25
25
years of professional experience
Work History
Assistant Manager
Greulich’s Automotive Repair
04.2024 - Current
- Opened new location.
- Worked in all areas of the business. Service, sales, parts, ordering, and closing process.
- Regularly used my problem-solving skills to find answers for customers and streamline operations.
Service Writer
Big O Tires
10.2021 - 04.2024
- Meet with clients and help them find the appropriate service to meet their needs.
- Work as a member of the sales team to meet store targets and provide quality service.
Owner
Royal Renovations
03.2020 - 03.2021
- Converted a 1932 Post Office into a Steakhouse Restaurant.
Owner Operator
Kingdom Hardwood Floors
08.2010 - 03.2020
- Started the company in August of 2010.
- Developed trust and loyalty with local general contractors and retailers.
- Developed a niche, specializing in restoration and reclamation of floors in homes and businesses within historic district.
- Introduced green-friendly products to a growing community.
- Improved customer satisfaction by resolving critical issues quickly and efficiently.
- Enhanced customer loyalty and satisfaction by addressing concerns in a speedy and knowledgeable manner.
- Controlled expenses and maximized savings through effective negotiation of vendor contracts.
Owner Operator
Modern Edge Hardwood Floors
06.2003 - 07.2010
- Maintained vital customer and distributor relationships through consistent communication and follow through.
- Developed flooring company specializing in high-end homes, primarily in the Orange County, CA. area.
- Employed flooring crew of 4-6 journeymen and apprentices.
- Assisted general contractors on several spec-home projects.
- Created project proposals and sales strategies for Direct Carpet retail stores.
Creator & Co-Owner
Unique Hardwood Floors / Jaffry Corporation
04.2000 - 05.2003
- Launched family business which provided: sales, demolition, installation, refinishing, and repair of hardwood floors (primarily in custom homes and commercial properties).
- Excellent sales strategies and mathematical skills in compiling formal estimates.
- Designed and increased the company's market share by creating a company logo for fliers, business cards, shirts, and trailers.
- Mentored, taught, and trained business partner. As well as eight installers, who have all gone on to become experts in the field.
- Estimated project costs and developed excellent rapport while working directly with general contractors, retail showrooms, and homeowners.
Skills
Quartz Hill High School Lancaster, CA
California C-15 Contractors License
Arizona Commercial and Residential Insurance License
Timeline
Assistant Manager
Greulich’s Automotive Repair
04.2024 - Current
Service Writer
Big O Tires
10.2021 - 04.2024
Owner
Royal Renovations
03.2020 - 03.2021
Owner Operator
Kingdom Hardwood Floors
08.2010 - 03.2020
Owner Operator
Modern Edge Hardwood Floors
06.2003 - 07.2010
Creator & Co-Owner
Unique Hardwood Floors / Jaffry Corporation
04.2000 - 05.2003
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