Christian Agbo
Edmonton,AB
Summary
Organized and motivated employee, eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Strong work ethics and ability to proactively address potential issues and work independently with little supervision.
Overview
6
6
years of professional experience
Work History
Client Advisor
Royal bank of canda (RBC)
Edmonton, Alberta
06.2022 - Current
- Demonstrated passion for putting clients first and success in a hands-on, target-driven sales environment.
- Demonstrated ability to actively listen and engage clients in conversation to further understand their needs.
- Provided excellent customer service experience to clients by answering questions, proactively taking ownership, and resolving banking issues.
- Demonstrated ability to proactively engage clients in all areas of the branch and community, uncovering banking needs, providing help and advice, and identifying sales and referral opportunities.
- Ability to focus on client education and demonstration, leveraging technology to deliver a memorable client experience, drive sales, and retain business.
- Demonstrated problem-solving and people skills, with the ability to build strong relationships and proactively connect with clients.
Sales Canvasser
TNI The Network Inc.
Edmonton, AB
05.2021 - 09.2021
- Collaborated with team to develop effective, winning sales strategies.
- Assessed customer needs through detailed questioning and presented products to fill those requirements.
- Finalized paperwork for sales and service policies to lock in new customers.
- Negotiated sales prices with potential buyers to elicit best profit margins for company.
Customer Service Representative
Mcdonald
Edmonton, AB
03.2019 - 08.2021
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
- Asked probing questions to determine service needs and accurately input information into electronic systems.
- Remained constantly aware of customer activity to ensure safe and secure shopping environment.
- Answered customer questions and addressed concerns, resulting in 20% reduction in complaint calls.
- Reduced process gaps while training new hires on products, software, operational best practices and store protocols.
Education
Investment Funds In Canada (IFC)
Canadian Securities Institute (CSI)
Edmonton, AB10-2024
High School Diploma -
Northern Alberta Institute of Technology (NAIT)
Edmonton, AB06.2021
Bachelor of Science -
Federal University of Technology Owerri (FUTO)
Imo State Nigeria 12.2015
Skills
- Customer relationship management
- Revenue growth strategy
- Analytical Problem Solving
- Relationship Building
- Effective Selling Strategies
- Excellent communication
- Strategic Advisory Services
- Client Needs Assessment
Timeline
Client Advisor
Royal bank of canda (RBC)
06.2022 - Current
Sales Canvasser
TNI The Network Inc.
05.2021 - 09.2021
Customer Service Representative
Mcdonald
03.2019 - 08.2021
High School Diploma -
Northern Alberta Institute of Technology (NAIT)
Bachelor of Science -
Federal University of Technology Owerri (FUTO)
Investment Funds In Canada (IFC)
Canadian Securities Institute (CSI)
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