Summary
Overview
Work History
Education
Skills
Certification
References
Volunteer Experience
References
Timeline
Generic

CHRISTI NOLAN

HAMILTON,ON

Summary

  • Customer service expert with extensive experience
  • Experienced instructor with over 4 years in the yoga and fitness industry.
  • Adaptable communicator and teacher with strong skills in adapting to different communication styles.
  • Experienced professional with a proven track record of thriving both independently and collaboratively. Demonstrates a strong ability to work effectively within teams while also excelling in autonomous settings.
  • Experienced professional adept at working with diverse animals
  • Experienced in delivering effective group and individual instruction to diverse individuals with varying skill levels.
  • Customer-focused professional with exceptional time management skills.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Pet Stylist

The Petaway
Burlington
05.2024 - 10.2024
  • Helping pet parents determine what is best for their dogs based on the coat condition
  • Grooming dogs according to policy and pet parent request
  • Cleaning and maintaining tools
  • Cleaning kennels, bathing area, grooming area
  • Opening and closing duties as required
  • Learning booking software
  • Building and maintaining relationships with pet parents
  • Assisting with daycare responsibilities as needed.

Pet Stylist

Petsmart
Hamilton
03.2021 - 03.2024
  • Helping pet parents determine what is best for their dogs based on the coat condition
  • Grooming dogs according to policy and pet parent request
  • Cleaning and maintaining tools
  • Cleaning kennels, bathing area, grooming area
  • Opening and closing duties as required
  • POS systems and cash/floor duties as needed
  • Building and maintaining relationships with pet parents.

Real Estate Sales Representative

Keller Williams Complete Realty
Hamilton
09.2020 - 11.2021
  • Help clients place their home on the market and provide consultation on how to best prepare the home for a successful and fast sale
  • As a buyer agent, search for properties that match the client's specifications
  • Intermediate negotiation processes, consult clients on market conditions, prices, mortgages, legal requirements and related matters, ensuring a fair and honest dealing
  • Study the local real estate market and be knowledgeable on current home sales
  • Advertise my realtor services to the local community through marketing and networking
  • Perform comparative market analysis to estimate properties' value.

Private in-home yoga instructor

09.2019 - 12.2020
  • Provided in-home one on one and group lessons
  • Assessed clients physical abilities in order to provide custom programs to all ages and fitness levels.

Studio owner/instructor

Agape Flow Yoga Studio
Jarvis
01.2020 - 07.2020
  • Responsible for managing the class schedule
  • Responsible for hiring instructors
  • Managed software for students and staff to use
  • Managed all financial and accounting aspects of the business
  • Provided yoga instruction to students of all levels and ages.

Yoga Instructor

Caledonia Hot Yoga
03.2017 - 08.2019
  • Responsible for leading a variety of different yoga classes
  • Managed client accounts, greeted clients at desk and provided information as needed
  • Adapt class teaching to a variety of ages and ability.

Legal Assistant

Ross and McBride LLP
01.2016 - 10.2016
  • Responsible for managing client accounts
  • Communicating with new and existing clients via telephone and email
  • Responsible for invoicing, reporting, billing and other related accounting duties.

Mortgage Underwriter

Scotia Bank, Mortgage Operations
01.2013 - 10.2015
  • Responsible for effectively adjudicating retail mortgage applications
  • Provides excellent customer service to clients using clear verbal and written communication
  • Developed and maintained relationships with clients and brokers.

Retail Lending Officer

Scotia Bank, Ontario Dealer Finance Centre
01.2005 - 01.2013
  • Responsible for effective and timely decisions of indirect retail loans and lease applications
  • Provided a high level of customer service, risk assessment, credit decisions, and problem-solving
  • Worked in a high paced, productivity driven environment with focus on quality and service.

Education

Legal Office Assistant -

Niagara College
01.2016

Diploma -

Cathedral High School

Skills

  • Service Excellence
  • Effective Communication
  • Instructional Expertise
  • Autonomous Task Management
  • Collaborative Team Member
  • Animal Handling Skills
  • Teaching Skills
  • Effective Time Management
  • Problem-solving abilities
  • Professionalism

Certification

200 RYT teaching certificate, De La Sol Yoga studio, Hamilton, Ontario, 02/01/17

References

Available upon request

Volunteer Experience

  • SOAR - Initiative Canada, 09/01/24, present, Non-profit research volunteer - Responsible for mapping support services for survivors of sexual assault, child abuse and domestic violence
  • Urban Wildlife Rescue, Grimsby, 11/01/21, 07/01/23, Feeding and caring for wild animals in our care, Ensure animals are well cared for throughout shift including cleaning of cages and other areas, Releasing animals back into the wild adhering to proper guidelines
  • Urban Tails Dog Rescue, Hamilton, 08/01/21, 09/01/24, Screening and interviewing applicants for adoption and fostering to determine suitability
  • The Meeting House, East Hamilton, 2012, 2014, Youth Coordinator (Recruitment of youth leaders, scheduling youth events throughout year, teach curriculum to youth, oversee and coordinate trips, handle finances of group), Compassion Group and Home Church Elder (provided outreach services throughout the city on a weekly basis, coordinated with outreach services to provide scheduling, assistance, organized group events, and held monthly discussions and meetings with group)
  • Victim Services, Hamilton, 2004, 2009, Provided on scene crisis intervention service for victims of crime and trauma

References

References available upon request.

Timeline

Pet Stylist

The Petaway
05.2024 - 10.2024

Pet Stylist

Petsmart
03.2021 - 03.2024

Real Estate Sales Representative

Keller Williams Complete Realty
09.2020 - 11.2021

Studio owner/instructor

Agape Flow Yoga Studio
01.2020 - 07.2020

Private in-home yoga instructor

09.2019 - 12.2020

Yoga Instructor

Caledonia Hot Yoga
03.2017 - 08.2019

Legal Assistant

Ross and McBride LLP
01.2016 - 10.2016

Mortgage Underwriter

Scotia Bank, Mortgage Operations
01.2013 - 10.2015

Retail Lending Officer

Scotia Bank, Ontario Dealer Finance Centre
01.2005 - 01.2013

Legal Office Assistant -

Niagara College

Diploma -

Cathedral High School
CHRISTI NOLAN