Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Christi Corpuz

Watson Lake

Summary

Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.

Overview

10
10
years of professional experience

Work History

Server

RAMEN XI-BALAYAN BRANCH
12.2021 - 02.2024
  • Provided exceptional customer service by promptly addressing guest inquiries and concerns.
  • Collaborated with kitchen staff to facilitate timely food delivery and maintain quality standards.
  • Maintained cleanliness and organization of workstations.
  • Supported team members during peak hours by efficiently managing multiple tables and orders.
  • Engaged with guests to enhance their dining experience through personalized recommendations.
  • Cultivated warm relationships with regular customers.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

ADMIN ASSISTANT

MATEO'S RESTAURANT CAFE
02.2018 - 10.2021
  • Coordinated communication between departments, enhancing collaboration and information flow.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Maintained inventory of office supplies and placed orders.
  • Coordinated logistics for events, ensuring seamless execution from conception to completion.

SERVER

HEALTHY SHABU SHABU
05.2017 - 01.2018
  • Delivered exceptional customer service in fast-paced dining environment.
  • Collaborated with kitchen staff to ensure timely order delivery and accuracy.
  • Trained new team members on menu items and service protocols.
  • Maintained cleanliness and organization of dining area to enhance guest experience.

SERVER

RAMEE GROUP OF HOTELS
01.2014 - 01.2017
  • Resolved customer complaints effectively, enhancing overall satisfaction and loyalty.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Increased sales by suggesting additional items like desserts and drinks based on customers' orders.

Education

Bachelor of Science - HOTEL AND RESTAURANT MANAGEMENT

SAINT JUDE COLLEGE
SAMPALOC MANILA
04-2013

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Team collaboration
  • Guest relations management

Languages

English
Professional Working

Timeline

Server

RAMEN XI-BALAYAN BRANCH
12.2021 - 02.2024

ADMIN ASSISTANT

MATEO'S RESTAURANT CAFE
02.2018 - 10.2021

SERVER

HEALTHY SHABU SHABU
05.2017 - 01.2018

SERVER

RAMEE GROUP OF HOTELS
01.2014 - 01.2017

Bachelor of Science - HOTEL AND RESTAURANT MANAGEMENT

SAINT JUDE COLLEGE

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Christi Corpuz