CHRISTELLE VELOMBAHINY

• Booking rides for para transpo users, answering general questions for para transpo and oc transpo users, providing itinerary and bus schedule.
• Resolved customer complaints received by phone and website with empathy, resulting in increased loyalty and repeat business.
• Assisted customers in navigating company website.

• Responded to customer requests for products, services, and company information.
• Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

• Greeted customers entering store and responded promptly to customer needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

• Developed expert knowledge of company products and services to provide accurate information to customers and meet their needs.
• Offered technical assistance for customers experiencing difficulties with their internet and phone services.

Monitor customers alarm systems.

Dispatch the police, fire department or guard according to the policies on customers file.

Troubleshot technical issues related to alarm equipment, resolving problems quickly while minimizing downtime.

• Improved inventory management by consistently monitoring stock levels and promptly ordering necessary medications.
• Ensured accuracy in prescription dispensing through meticulous attention to detail when measuring and counting medications.
• Increased patient satisfaction by accurately filling prescriptions and providing helpful, knowledgeable assistance.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.