Christeena John
Kitchener,Ontario
Summary
Highly dedicated computer scientist engineer with a Canadian postgraduate diploma in cloud data management. I approach my work with a proactive mindset and a desire for lifelong learning, and I'm committed to excellence in all I do. I have a solid background in both technical knowledge and client-focused communication from my practical experience working as a data entry specialist and providing customer care. My desire to use cloud technology to improve customer experiences and streamline data operations motivates me to provide solutions that have a significant impact. I'm excited to use my abilities and passion to support success and creativity in a fast-paced team workplace.
Overview
1
1
Certification
Work History
Data Entry Specialist and Customer Services
SVAYO: AI Styling & Salons
01.2022 - 03.2022
- Enter and maintain client information accurately in Excel sheets. This includes personal details, contact information, appointment schedules, preferences, and any other relevant data.
- Input and update appointment schedules for clients, stylists, and salon resources such as rooms or equipment.
- Ensure timely response to customer inquiries, whether through phone calls, emails, or chat support.
- Assist customers in booking appointments through the app or website.
- Address customer complaints and issues effectively and empathetically.
- Clarify salon policies regarding appointment cancellations, rescheduling, refunds, and satisfaction guarantees.
Education
Post-Graduate Diploma - Cloud Data Management
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON12.2023
Bachelor of Technology - Computer Science And Engineering
Viswajyothi College of Engineering And Technology
Ernakulam, Kerala08.2021
Skills
- Microsoft Excel
- Effective Communication
- Problem-solving
- Time management
- knowledge in HTML
- Troubleshooting knowledge
- Customer service skills
Certification
- Google IT Support Professional Certificate
Timeline
Data Entry Specialist and Customer Services
SVAYO: AI Styling & Salons
01.2022 - 03.2022
Post-Graduate Diploma - Cloud Data Management
Conestoga College Institute of Technology And Advanced Learning
Bachelor of Technology - Computer Science And Engineering
Viswajyothi College of Engineering And Technology
Similar Profiles
Eden OatesEden Oates
Owner at Exclusively Eden (Personal Brand Styling Business)Owner at Exclusively Eden (Personal Brand Styling Business)
JO KERIVANJO KERIVAN
Event Planner at Wonderland Balloons and StylingEvent Planner at Wonderland Balloons and Styling
Heather CobbHeather Cobb
General Manager at Rev'd Auto StylingGeneral Manager at Rev'd Auto Styling
Christian GehlChristian Gehl
Landscaping Crew Member at Kaune Property maintenanceLandscaping Crew Member at Kaune Property maintenance
Ridhima SharmaRidhima Sharma
Technical Support Representative at Gatestone & Co. International INCTechnical Support Representative at Gatestone & Co. International INC