CHRISTA O. MUNEZERO
Vancouver,BC
Summary
Results-oriented professional with a diverse background in management and customer service. Highly motivated candidate with strong organizational and administration skills. Fluent in both English and French language.
Overview
8
8
years of professional experience
Work History
Loan Advisor
Spring Financial Inc.
01.2024 - Current
- Conducting outbound calls to develop and maintain new accounts.
- Qualifying customers, verifying employment & credit status.
- Listening and identifying the customer's needs before educating and advising the customer on the best personal financing solution tailored to them.
- Collecting, organizing, and delivering all relevant customer information & documentation to our financial partners to expedite the pre-approval process.
- Acquiring product line knowledge on all of Spring Financial programs and educating clients on the best use of such programs.
Commercial Underwriting Assistance
Forward Insurance Managers Ltd.
02.2023 - 01.2024
- Examined new business applications to ensure they meet the company's underwriting guidelines.
- Entered/Amended/ Updated risks in JET platform to provide quotes for new and renewal businesses.
- Processed and issued documents as instructed by underwriters and managers.
- Worked closely with underwriters to assist with the underwriting functions.
Supply Chain Operations Specialist (Remote)
Clark Smart Shoes Ltd.
05.2021 - 05.2023
- Collaborated closely with warehouse and factory managers to establish efficient tracking systems for incoming and outgoing goods, ensuring accurate inventory management throughout the manufacturing and sales process
- Proactively monitored stock levels and coordinated with the factory to place timely orders for raw materials and finished products, optimizing inventory levels, and minimizing disruptions in production and sales
- Utilize bilingual proficiency in English and French to prepare and present comprehensive weekly reports to the Managing Director, effectively communicating insights on inventory levels, and stock movement, and identifying any potential issues.
Underwriting Support Specialist
Family Insurance Solutions Inc.
02.2019 - 02.2021
- Conducted comprehensive analysis of credits, incomes, compliance, title documents, and appraisals during the underwriting process
- Collaborated with the underwriting team to review, accept, or deny new and renewal business applications
- Followed underwriting guidelines in developing rates for new and renewal groups
- Ensured compliance with regulatory requirements and internal policies, mitigating legal and financial risk.
Risk Management Officer
SAHAM Assurance Rwanda
12.2017 - 08.2018
- Identified weaknesses in management controls and provided valuable recommendations for risk management
- Assessed audit risks, prepared budgets, and collaborated with management and the audit team to develop reports
- Maintained open communication channels with management, reporting progress, setbacks, and key findings on risk management initiatives, internal controls, and assurance activities.
Recruitment Coordinator
Team Sellors Agencies of Liberty National
05.2016 - 11.2017
- Utilized resume databases to identify suitable candidates and conducted phone interviews to assess qualifications
- Provided guidance to applicants by addressing inquiries and offering support throughout the application process
- Collaborated with the HR team to successfully meet hiring objectives.
Education
Postgrad Diploma in International Business Management -
DOUGLAS COLLEGE
New Westminster, BCLicense Certificate in Fundamentals of Insurance -
IBABC
Vancouver, BCB.A. Communication Studies and Business Management -
BUENA VISTA UNIVERSITY
Storm Lake, IowaSkills
- Microsoft Office Suite
- Data entry and management
- Collaboration & Communication
- Organization & time management
- Risk Assessment
- Credit History Review
Languages
French
Native or Bilingual
English
Native or Bilingual
Timeline
Loan Advisor
Spring Financial Inc.
01.2024 - Current
Commercial Underwriting Assistance
Forward Insurance Managers Ltd.
02.2023 - 01.2024
Supply Chain Operations Specialist (Remote)
Clark Smart Shoes Ltd.
05.2021 - 05.2023
Underwriting Support Specialist
Family Insurance Solutions Inc.
02.2019 - 02.2021
Risk Management Officer
SAHAM Assurance Rwanda
12.2017 - 08.2018
Recruitment Coordinator
Team Sellors Agencies of Liberty National
05.2016 - 11.2017
Postgrad Diploma in International Business Management -
DOUGLAS COLLEGE
License Certificate in Fundamentals of Insurance -
IBABC
B.A. Communication Studies and Business Management -
BUENA VISTA UNIVERSITY