Christan Mendez
Thousand Oaks
Summary
Motivated and driven Results-driven professional with extensive experience in footwear sales and team training. Skilled in organizing sales floor displays and resolving complex customer issues, ensuring high standards of service and satisfaction.
Overview
11
11
years of professional experience
Work History
Footwear Specialist
Dicks Sporting Goods
Thousand Oaks
12.2018 - Current
- Supported training and development of new team members to improve service quality.
- Maintained organized and visually appealing sales floor displays to enhance shopping experience.
- Resolved complex customer inquiries with effective solutions and follow-up communication.
- Resolved customer complaints in a timely manner while providing excellent customer service.
- Enhanced customer satisfaction by providing expert knowledge on footwear features and benefits.
0811 Artillery Cannoneer Crewman
United States Marine Corps
Camp Pendleton South
08.2014 - 08.2018
- Supported equipment maintenance by performing routine checks and reporting malfunctions.
- Trained new recruits on standard operating procedures and safety protocols to ensure team effectiveness.
- Participated in field exercises to evaluate operational capabilities and identify areas for enhancement.
- Conducted assessments of equipment performance to recommend maintenance schedules and upgrades.
- Monitored safety compliance during training and operational exercises to maintain high safety standards.
Education
Associate of Arts - American History
Moorpark College
Moorpark, CA05-2024
Skills
- Customer service
- Sales techniques
- Product knowledge
- Department organization
- Hospitality and accommodation
- Customer satisfaction measurement
Languages
Spanish
Professional
References
References available upon request.
Timeline
Footwear Specialist
Dicks Sporting Goods
12.2018 - Current
0811 Artillery Cannoneer Crewman
United States Marine Corps
08.2014 - 08.2018
Associate of Arts - American History
Moorpark College